I am a bilingual administrative professional with over 5 years of experience specializing in healthcare operations, credentialing support, and remote project coordination. Throughout my career, I have demonstrated success in leading onboarding initiatives, maintaining accurate provider records, and collaborating cross-functionally with clinical and operational teams. I am adept at creating standard operating procedures (SOPs), managing timelines, and resolving credentialing barriers efficiently.
My technical proficiency includes working with EMR/EHR software such as Athena, Simple Practice, and Kareo, as well as CRM and internal HR systems. I am detail-oriented and tech-savvy, which allows me to support scalable healthcare solutions effectively. I have strong communication skills and a passion for improving healthcare operations through streamlined processes.
In my current role as an Administrative Assistant at Finni Health, I spearhead company-wide initiatives including launching centralized call lines and managing project timelines. I create and maintain SOPs and onboarding workflows to ensure consistency across remote teams. I also act as the operational point of contact for new hires, coordinating onboarding, credentialing, and documentation with minimal supervision.
Previously, I worked as a Breast Pump Coordinator, Registered Behavior Technician, Office Clerk, and Front Desk Receptionist, gaining valuable experience in insurance verification, patient intake, behavioral care documentation, and administrative support. These roles have strengthened my ability to manage schedules, maintain HIPAA compliance, and support healthcare providers effectively.
I am open to fully remote positions nationwide and am committed to leveraging my skills to contribute to efficient healthcare administration and operations. I continuously seek opportunities to improve processes and collaborate with cross-functional teams to enhance provider activation speed and internal communication.
