I am a versatile Business Operations & Administrative professional with hands-on experience overseeing customer support and operational teams, coordinating executive tasks, and ensuring smooth day-to-day operations. I am skilled in team supervision, recruitment coordination, IT troubleshooting, and marketing operations, including managing online ad campaigns and e-commerce order placements. My background in IT and e-commerce, combined with strong problem-solving, organizational, and communication skills, makes me well-suited for dynamic roles in operations, marketing, and lead generation.
Currently, I work directly under the CEO at KD Marketing Group, remotely from Sri Lanka, where I oversee daily operations and ensure efficient performance across customer support and administrative teams. I manage critical executive tasks such as lease agreements, vendor payments, and credit card transactions. I also coordinate recruitment processes and analyze team productivity and compliance to maintain operational excellence.
In addition to my operations role, I have experience as a Full Stack Developer, specializing in scalable and efficient eCommerce applications. I design and build dynamic, responsive front-end interfaces using React and Next.js, and create robust back-end systems with Node.js, Express.js, and various databases. I focus on performance optimization, security, and clean, maintainable code to deliver tailored solutions that meet client needs.
My previous roles include Junior Web Developer at Hirdaramani International Exports, where I maintained and optimized WordPress websites and implemented digital marketing strategies to boost traffic and sales. I also completed a Software Engineer Internship at Oxzon AI, developing scalable full-stack eCommerce apps and collaborating with teams to deliver client-focused solutions.
I am proficient in a wide range of technologies including JavaScript, TypeScript, Java, C#, Python, PHP, HTML, CSS, React.js, Next.js, Node.js, Express.js, MySQL, PostgreSQL, MongoDB, and various testing and productivity tools. I am adaptable, detail-oriented, and thrive in dynamic, remote, and cross-departmental environments. I am committed to maintaining confidentiality and professionalism while facilitating effective communication between management, staff, and external vendors.
I hold a BSc (Hons) in Software Engineering from Cardiff Metropolitan University, a Pearson BTEC Level 5 Higher National Diploma in Software Engineering, and a Diploma in Information Technology. I am passionate about continuous learning and have participated in workshops and competitions related to AI, speech and drama, and photography. I am fluent in English, Sinhala, and Tamil, and enjoy creating YouTube videos and traveling in my personal time.
