Marketing & Business Development Manager
About Me
I am a dynamic professional with over 5 years of experience in marketing, business development, and sales management across diverse industries including real estate, travel, consultancy, and IT services. My expertise lies in driving growth through digital campaigns, CRM implementation, and client acquisition strategies. I have a proven track record of boosting customer acquisition by 32%, building strategic partnerships, and leading cross-functional teams in the UAE and GCC markets.
Currently, I serve as the IT & Marketing Manager at KMF Group in Dubai, where I oversee operations across multiple subsidiaries, implement CRM systems like Bitrix24 to streamline lead management, and design digital marketing campaigns that enhance lead generation and customer acquisition. I am skilled in negotiating strategic partnerships and vendor agreements to improve efficiency and expand market visibility.
Previously, I worked as IT & Marketing Manager at AlSendiyan Alfudhi General Trading and Contracting Company in Kuwait, managing IT systems and contributing to marketing strategies that increased client inquiries by 20%. I have also held roles as a Full Stack Developer and Project Manager, where I developed websites, back-end solutions, and secured web applications, strengthening my technical and client-facing skills.
My technical skills include React.js, Node.js, Typescript, Redux, MaterialUI, JavaScript, HTML, Next.js, and various CRM platforms such as Bitrix24 and HubSpot. I am also proficient in digital marketing tools including SEO, PPC, Meta Ads Manager, and marketing automation. I am multilingual, speaking English, Arabic, French, and Italian, which enables me to operate effectively in diverse markets.
I am passionate about leveraging technology and marketing strategies to drive business growth and customer engagement. I thrive in dynamic environments where I can lead teams, optimize processes, and deliver measurable results. I am eager to continue contributing my expertise to innovative organizations in the UAE and beyond.
Skills
Project ManagementJavaScriptBusiness DevelopmentMicrosoft OfficeJiraLead GenerationTeam LeadershipDigital MarketingMarket ResearchClient Relationship ManagementVendor ManagementMarketing AutomationSocial Media MarketingGoogle AdsCustomer RetentionWeb DevelopmentNext.jsConversion Rate OptimizationCommunity ManagementCMSFacebook AdsPPCAdobe PhotoshopAdobe IllustratorInstagram Ads
Education
Bachelor of Information Technology
Certified Full Stack Developer
Python Essentials — Level 2
English For IT
Digital Marketing Specialist
Business Creation Entrepreneur
Admin Guru Property Finder
Certificate of professional competence (IT)
Experience
Oversaw operations of KMF Group's subsidiaries: Morka Real Estate, NewVision Travel & Tourism, and Business Connect Consultancy, ensuring strategic alignment and profitability. Led business development, securing new clients and expanding service portfolios across subsidiaries. Implemented Bitrix24 CRM across subsidiaries, streamlining lead management and improving client retention by 25%. Designed digital marketing campaigns for real estate and travel, enhancing lead generation and customer acquisition by 15%. Negotiated strategic partnerships and vendor agreements, improving efficiency, reducing costs, and expanding market visibility. Directed cross-functional teams across multiple industries, aligning operations to business growth.
Managed IT systems while contributing to marketing strategies and customer engagement solutions. Led website development and optimized digital presence, increasing client inquiries by 20%. Mentored IT staff and collaborated with management on technology-driven business strategies.
Designed and developed the company’s website to enhance customer experience and online visibility. Implemented back-end solutions with PHP & MySQL, ensuring smooth functionality and data security.
Designed dashboards, authentication models, and secured web applications for client projects. Built customer relationships and managed end-to-end project lifecycles, strengthening business and client-facing skills.
Developed solutions to optimize supply chains (Logistio.io). Created customized solutions for order processing, distribution, and returns management. Fixed bugs and enhanced features. Designed and developed an inventory management system.
Designed and developed websites and web applications for various clients.