Data entry specialist

I am a detail-oriented data and operations specialist with a creative mindset and strong process discipline. I have extensive experience in accurate data entry, document formatting, reservation and CRM updates, and customer support. I am known for meticulous quality control, clear written communication, and reliable autonomous execution in remote settings. I am comfortable following SOPs, documenting steps, and maintaining clean, traceable data.

My expertise includes data operations such as Excel and Google Sheets for sorting, filtering, data cleaning, conditional formatting, and creating basic charts. I am skilled in data entry and validation, document layout and templates, and daily or weekly reporting. Additionally, I have basic IT troubleshooting skills for devices, peripherals, and connectivity issues.

I am proficient in remote collaboration tools including Google Workspace, Microsoft 365, shared drives, and video conferencing platforms like Zoom and Google Meet. In customer and operations roles, I have handled inbound calls, booking and record updates, queue and task management, SOP and knowledge-base drafting, and requirements clarification, all while maintaining confidentiality.

My soft skills include high attention to detail, clear and concise written communication, active listening, ownership and reliability, structured problem-solving, teaching and onboarding new team members, and calm execution under routine deadlines. I am proficient with the full MS Office suite including MS Access, Google Workspace suite, and have experience with helpdesk and ticketing tools such as Zendesk, Freshdesk, and Jira Service Management.

I have a secondary specialized degree as a Technician–Programmer, which provided me core exposure to computer systems, basic programming concepts, and documentation standards. I have worked in various roles including data entry and documentation assistant during military service, booking and customer support assistant in a call center, front desk at a residential facility, warehouse materials clerk in a pharmaceutical stockroom, sales support for radio advertising, event and operations support at cultural and educational venues, and freelance IT and tech assistance.

I am remote-ready with a quiet home workspace, stable internet, and webcam or smartphone available if required. I follow written and oral instructions precisely and am comfortable working without immediate supervision. I am available for immediate start.