Social Media Manager Virtual Assistant

I’m Almond Christian Nuestro, a creative professional with experience in video editing, social media management, and virtual assistance. I also bring over five years of experience as a technical support representative, handling phone calls, chats, and emails with professionalism and empathy. I’m passionate about creating engaging content and delivering excellent support. Detail-oriented, adaptable, and growth-focused, I strive to produce work that aligns with brand goals and resonates with audiences.

Throughout my career, I have managed a wide range of administrative tasks including data entry, handling phone calls, processing orders, scheduling, and appointment setting. I coordinate workforce rotation, oversee inventory management, and support sales activities to ensure smooth daily operations through effective organization, communication, and multitasking.

In my role as a Social Media Manager and Video Editor, I handle end-to-end video editing, transforming raw footage into engaging content tailored for various social media platforms. I manage posting schedules, respond to direct messages, and support client engagement. Beyond content creation, I take care of calendar management, appointment setting, data entry, and cold calling, providing comprehensive administrative support to ensure smooth day-to-day operations.

I have also worked as a Virtual Assistant specializing in recruitment, responsible for contractor recruitment, appointment setting, data entry, and sourcing. I manage social media content and engagement and coordinate with local government offices to obtain necessary project permits.

Previously, I served as a Customer Care Specialist at Hello Fresh, handling customer inquiries via phone, email, and chat. I provided timely and helpful support to ensure a positive experience, assisting with order management, subscription changes, and resolving delivery or product issues. Using strong communication skills and problem-solving abilities, I helped maintain customer satisfaction and supported HelloFresh’s commitment to quality and service excellence.