Bachelor of Business Administration
- Location
- Pakistan
- Desired Salary
- Unspecified
- Work preference
- Full Time, Internship
- Links
- Not set
- Joined
- 4 Dec 2025
- Field / Industry
- Customer Success
About Me
I am a young Bachelor of Business Administration (BBA) graduate with an excellent academic record in business management, marketing, and finance. I possess very strong analytical and communication skills, supported by practical experience gained through project work and internships. I am a highly motivated and meticulous individual with a keen interest in planning and organizational development. I am enthusiastic about working in a dynamic business environment and aim to develop professionally in an energetic role.
My objective is to secure a challenging role in a well-established organization where I can leverage my academic knowledge and skills to maximize my professional competence. I am committed to meeting the company's expectations and growing both professionally and personally. I have completed certification courses in SAP Human Capital Management, Digital Marketing & SEO, and a Diploma in Computer & Business Management, which have equipped me with practical and technical skills relevant to business operations.
In my professional experience, I have worked as a Customer Service Representative at United Bank Limited, where I handled customer inquiries, resolved issues, and promoted banking products and electronic channels. I have also completed internships as a Business Development Officer and Administrator Officer, gaining exposure to business development and administrative functions. These roles have strengthened my teamwork, leadership, and problem-solving abilities.
I am proficient in MS Office applications including Word, Excel, and PowerPoint. I am a fast learner, confident, and socially adept, with strong interpersonal and communication skills. I am sensitive to cross-cultural environments and capable of working effectively in multinational settings. I continuously engage in training to stay current with product and service procedures and strive to achieve individual and team performance goals.
I am eager to contribute my skills and knowledge to a progressive organization where I can grow and make a meaningful impact. I am dedicated, punctual, and self-motivated, always ready to embrace new challenges and opportunities for learning and development.
Skills
Communication SkillsProject ManagementProblem SolvingCustomer ServiceAnalytical SkillsTime ManagementInterpersonal SkillsBusiness DevelopmentTeam LeadershipDigital MarketingMicrosoft ExcelMarketingFinanceConflict ResolutionKeyword ResearchBusiness Management
Education
Bachelor of Business Administration (Hons)
Diploma in Computer & Business Management
Covered MS Office, IT applications, and core business management concepts
Experience
Helped customers with account information, transaction details and banking inquiries; resolved customer issues and complaints; offered details on UBL products and services; processed account openings and closings; maintained records of customer transactions; collaborated with other departments; encouraged use of electronic and mobile banking channels; adhered to regulatory and internal policies; engaged in continuous training; worked to achieve customer service performance and KPI goals.