Accounting | Customer Service Specialist | Field Researcher

I am an accounting graduate with strong experience in customer service, field data collection, and administrative support. Throughout my career, I have demonstrated the ability to work effectively under pressure, manage events, and contribute positively to team success. I am adept at communication, problem-solving, and proficient in using Microsoft Office tools. I am passionate about data-driven decision-making and improving operational efficiency in finance and customer relations.

During my time at Palestine Telecommunications Company (JAWWAL), I adapted quickly to the merger with PALTEL, managing responsibilities for both companies and training colleagues on new systems. I contributed to the launch of innovative services and received high performance evaluations. My experience as a field researcher at Palestine Trade Center involved conducting critical data collection and collaborating with local organizations to assess economic impacts.

I have also volunteered in finance and logistics roles for TEDx Remal, where I helped secure funding and organize successful events. Additionally, I have leadership experience from my time at JAWWAL, where I led special initiatives and achieved recognition in university competitions.

My training at Palestine Islamic Bank provided me with hands-on experience across banking departments, enhancing my skills in customer service, finance, credit, and operations. I am committed to continuous learning and applying my skills to contribute to organizational success.

I am fluent in Arabic and have professional working proficiency in English. I am eager to leverage my diverse experience and skills in accounting, customer service, and research to drive positive outcomes in my next role.