I I believe that a life lived in service to others is a life well-spent. Based in Lonoke County, Arkansas, I am a single mother and a dedicated professional who finds genuine fulfillment in being useful. My career has been guided by one simple rule: if there is a way to help, I will find it. This mindset led me to become a Certified Medical Assistant in 2015 and eventually achieve my favorite professional milestone—serving as a Designated Trainer at Octapharma Plasma, where I loved educating donors and mentoring new hires.
I consider myself a "quick-study" professional. My background is incredibly diverse, covering everything from clinical lab tests and disaster data collection to customer service and remote interviewing individuals for statistical data. This journey has taught me that I can excel in almost any role as long as I have the right information and a clear objective. I am highly adaptable, tech-savvy, and ready to tackle whatever task is put in front of me with a positive attitude.
Key Strengths:
Training & Education: Proven track record as a Designated Trainer in medical environments, specializing in new-hire onboarding and donor education.
Clinical Accuracy: Experienced in lab testing, medical screening, and precise data documentation across healthcare and insurance sectors.
Versatility: Quickly adapts to new industries, from telemarketing and data collection to logistics and online sales management.
Currently, I am an online Psychology student at Liberty University, working toward my Bachelor’s degree to eventually become a therapist. I am seeking a remote position where I can utilize my "can-do" spirit and wide-ranging skill set to support a team that values hard work and heart.
-Organize, document, and maintain accurate inventory records.
-Conduct thorough research on each item to develop appropriate descriptions and pricing strategies.
-Create and manage online listings for products, ensuring detailed documentation for each listing.
-Engage with customers through various channels to provide exceptional service and address inquiries.
-Prepare items for sale, coordinating pick-up or delivery as needed.
-Contact respondents to initiate surveys.
-Confirm respondent's details and eligibility.
-Persuade respondents to complete the survey.
-Accurately document survey answers.
-Thank respondents for their participation.
-Maintain thorough records of all communications.
-Manage cash register, including opening, accurately processing transactions, and closing.
-Maintain cleanliness and orderliness of the store. Provide excellent service to customers, addressing their needs and inquiries.
-Ensure the store is securely locked up at closing time.
-Health Screening: Conduct basic medical tests to ensure donor eligibility for donation.
-Documentation: Accurately document all relevant information.
-Donor Education: Provide information and education to donors regarding the donation process.
-Front Desk Operations: Assist with front desk duties, including aiding donors and screeners, and answering phones.
-Compliance: Ensure all procedures and protocols are followed.
-Training: Assist in training new hires on screening procedures and protocols.
General psychology
I have completed 13 credits Online towards my Bachelor's degree. The end goal is to become a therapist.
Certified Medical Assistant
GPA: 3.9
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