I am a detail-oriented Administrative Professional with over 7 years of experience, including more than 2 years of proven success working remotely in fast-paced healthcare environments. I am highly skilled in virtual office coordination, digital scheduling, documentation management, EHR systems, cross-functional communication, and managing high volume workflows independently. I am known for exceptional reliability, strong communication, rapid adaptation to new software, and the ability to maintain accuracy, confidentiality, and productivity while working remotely. I consistently support seamless operations for distributed teams through organized, proactive, and tech-savvy administrative support.
In my current role as an Administrative Coordinator at Essen Healthcare, I deliver high-quality administrative support in a fully remote setting, ensuring smooth day-to-day operations across multiple teams. I manage digital scheduling, record updates, and secure documentation using ECW (eClinicalWorks), Foothold, Psyckes, and CES, maintaining accuracy and compliance. I coordinate virtual communication between departments, clients, and healthcare providers to streamline workflows and resolve issues quickly.
I oversee remote service requests, transportation coordination, and follow-ups while maintaining detailed logs and timely status updates. I support reporting and compliance processes by organizing, tracking, and preparing data for internal reviews. I assist staff virtually with task management, document preparation, and operational needs, ensuring consistent productivity in a digital environment.
Previously, I worked as an Administrative Support / Client Services Assistant at Katrix Homecare & Concierge Services, where I assisted with various administrative tasks, including documentation, record-keeping, and appointment coordination. I provided professional customer support via phone and email, addressing client inquiries promptly and courteously. I organized service records, updated logs, and prepared reports for supervisors while coordinating client appointments and supporting daily office operations.
Earlier in my career, I served as an Office Assistant / Administrative Aide at Visiting Angels Adult Care, supporting daily administrative functions such as documentation, reporting, and scheduling. I entered and updated client information while maintaining accurate and organized files. I facilitated communication between supervisors, staff, and clients to support smooth operations and maintained a professional and well-organized office environment. I provided reliable administrative support through consistent communication and timely task management.
