I am a detail-oriented Manual QA Engineer with hands-on experience in manual testing, defect tracking, and test case management. I excel at collaborating with cross-functional teams to improve software quality and streamline testing processes. I am skilled in identifying and reporting critical defects, ensuring robust product performance. I am enthusiastic about adopting new tools and methodologies to drive efficiency and continuous improvement in testing strategies.
Throughout my career, I have designed and executed over 150 test cases with a 95% bug detection rate before release. I have partnered with developers to resolve critical defects, reducing high-priority bugs by 30%. I have improved test case management, reducing testing time and enhancing efficiency.
I have performed exploratory, smoke, regression, and mobile application testing across multiple releases on both Android and iOS platforms. I utilize tools like Swagger to validate and document API endpoints, ensuring comprehensive test coverage and accurate integration testing. I maintain and update test documentation between releases and validate API responses using Postman to ensure accurate data exchange.
I work closely with backend teams to verify data integrity and consistency in PostgreSQL databases during testing. I create detailed bug reports with clear steps and severity levels. I support User Acceptance Testing (UAT) by collaborating with stakeholders to verify business requirements. I contribute to daily stand-ups and sprint reviews with actionable QA insights.
My background also includes experience as a Technical Support Engineer, where I diagnosed and resolved software issues, optimized ticketing workflows, and conducted exploratory testing to identify potential system vulnerabilities. I have comprehensive manual testing training, including test case design, defect reporting, and test execution, as well as an introduction to automation testing basics with Selenium WebDriver and Java scripting.
I am proficient in Agile methodologies such as Scrum and Kanban, and I am committed to continuous learning and professional development to enhance my QA skills and contribute effectively to my team.