Digital Asset Management and Information Operations Professional

• Maintained records across 25 brand accounts in multiple database platforms — entering, updating, and verifying data to ensure accuracy, consistency, and completeness.
• Developed 7 standard operating procedures (SOPs) covering data entry, records management, and onboarding workflows.
• Served as lead liaison between single-serve merchants and distributors for US and Canada across multiple brands, managing sales leads, delivery requests, and account updates.
• Processed and reconciled 50+ weekly purchase orders, invoices, and subscription records.
• Handled confidential customer and vendor records in full compliance with company data security and privacy policies.

• Administered metadata creation and quality assurance workflows within NBC’s enterprise Digital Asset Management System (DAMS), applying controlled vocabularies and descriptive standards.
• Supported asset discovery and reuse across MSNBC, Today Show, Nightly News, and Dateline by facilitating acquisition of daily video material orders for prime-time and breaking news.
• Led archival video research for the Today Show’s 60th anniversary programming, resulting in producer-ready assemblage of historical footage.
• Built and maintained obituary spreadsheets for high-profile figures, pre-organizing rapidly accessible video assets to enable swift editorial response to breaking news events.
• Described and cataloged 6 hours of historically significant 9/11 archival footage.
• Developed and maintained a primary source digital collection spanning 13 presidential administrations, including format documentation and location tracking.
• Created shared drive documents consolidating common research, glossary references, technical procedures, and policy updates.
• Monitored news wires, broadcast alerts, and editorial feeds to identify and route time-sensitive materials to producers, supporting deadline-driven research and workflows.

• Screened archival footage for daytime, prime-time, and special programming, to fulfill editorial and research needs under deadline.
• Managed transition of physical tape collections into digital assets, maintaining descriptive metadata and asset records to improve accuracy, detail, and integrity of on-site library indices.
• Coordinated cross-institutional asset sharing with NBC News bureaus and external partner facilities, expediting tape packages as needed.
• Provided research and video acquisition for two MSNBC documentaries — Coming Home (2005) and BTK Killer (2005).