Sales Leader

Lead a combined South Asia and India team of 22 Account Specialists, after progressing from management of a seven-member Indonesia team. Oversee sales execution, account expansion, KPI attainment, client engagement standards, and revenue growth across multiple markets.

Drive account-growth strategies for high-potential clients, including accounts projected to spend more than $20K in 90 days. Achieved 110% revenue growth and 61% account coverage through data-driven sales strategy, coaching, performance management, and cross-functional collaboration with operations, quality, and leadership teams.

Developed and implemented digital marketing campaigns aligned with client business goals, using market analysis and audience segmentation to improve targeting, messaging, and overall campaign performance.

Managed and optimized Meta advertising campaigns and supported paid-media initiatives. Delivered an average 8x ROAS on sales campaigns while managing more than IDR 600 million in Meta Ads budget, and achieved a 40% conversion rate for property lead-generation campaigns using Meta and Google Ads.

Managed a quarterly portfolio of more than 180 SMB and mid-market clients as a trusted advisor on Meta advertising strategy, campaign optimization, advertising adoption, and business growth. Conducted more than four consultative client calls per day and maintained stakeholder relationships across existing and newly onboarded accounts.

Contributed to over $34M in revenue through advertiser investment growth and data-driven recommendations. Achieved 60% account coverage, 100% revenue growth, an average client revenue uplift above 35%, and a 65% quarterly conversion rate by identifying opportunities and improving campaign outcomes.

Provided tailored property recommendations based on client needs, budgets, and location preferences while working toward a monthly sales target of IDR 1.5 billion.

Managed the end-to-end sales process, including negotiations, documentation, payment coordination, and post-sale support. Built client satisfaction through proactive communication, problem solving, and consistent relationship management.

Handled more than 100 daily pre-sales inquiries through live chat, providing personalized Samsung product recommendations based on customer needs and budget to support conversion.

Consistently converted 20–30% of daily chats into completed sales and exceeded monthly sales targets through high-impact customer interactions, product promotion, and a strong customer-experience focus.

Bachelor’s Degree in International Relations.