I am Victor Duduiala, an experienced professional specializing in inside sales with a strong background in procurement, sales, and client service. Over the years, I have developed a comprehensive skill set that includes managing procurement teams, supporting sales agents, and advising customers effectively. My experience spans various industries such as construction, automotive, alimentation, and international trading.
I have held roles such as Purchasing Manager at SC NICODEM SRL, Junior Purchaser and Inside Sales at Van Leeuwen, and Business Sales Advisor at Vodafone. These positions have allowed me to hone my skills in SAP ERP, CRM systems, invoicing, transportation planning, and customer relationship management. I am detail-oriented and committed to ensuring quality and efficiency in all my tasks.
My professional journey also includes experience in security and military service, where I was responsible for individual training and leadership. This background has instilled in me discipline, responsibility, and the ability to work under pressure. Additionally, I have worked in client service and call center environments, enhancing my communication and problem-solving skills.
I am fluent in English and have intermediate proficiency in Italian and beginner-level French, which supports my ability to work in international trading and diverse teams. I am self-motivated, adaptable, and reliable, always striving to maintain professionalism and integrity in my work.
I hold a military high school education and vocational training as a Non-Commissioned Officer, which complements my leadership and organizational capabilities. I am also licensed to drive categories B and C vehicles, which supports my roles involving logistics and transportation.
I am seeking opportunities where I can leverage my sales and procurement expertise to contribute to organizational success while continuing to grow professionally. I am confident that my diverse experience and skills make me a valuable asset to any team.
I purchase cars from auction sites, check for damage and inspection reports, request invoices or additional data, organize transport, receive the cars and check that they correspond to the presentation, prepare and follow up on complaints. Management of the procurement team, increased attention to detail.
Purchasing different types of pipes from supplier, send to sales department the offers, checking orders. Skills: Excel, Microsoft Outlook, SAP ERP.
Support sales agents, make invoices, planning transportation, advise customers. Skills and knowledge: English language, SAP ERP, CRM (Customer Relationship Management).
Reception of cars, spare parts, invoicing, cash collection, workshop organization, customer advice.
Acquired skills and knowledge: CRM (Customer Relationship Management).
Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information.
Leadership resource to team members, providing knowledge, experience, motivation, support and advice. Ensured compliance with proper procedures and quality assurance standards.
Liaised with customers, suppliers and transport companies. Planned, coordinated and monitored receipt, order, assembly and dispatch of goods. Used space and mechanical handling equipment efficiently, ensuring quality, budgetary targets and environmental objectives were met.
Drawing commands using SAP. Assisted Deputy Store Manager and Store Manager with all areas of store operation. Ensured store cleanliness on shop floor and behind the scenes.
Responsible for individual training.
Responsible for individual training.
Vocational School - Military
High School - Military
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