I am a Sales Manager with over 4 years of experience in the service sector and online projects. I accompany clients from the first contact through to repeat sales, working closely with CRM systems, sales funnels, and operational processes. My expertise includes client communication, sales planning, and analytical thinking, which help me optimize customer journeys and improve sales outcomes.
I have hands-on experience managing client relationships, maintaining operational workflows, and supporting marketing and promotional activities. I am proficient in tools such as Excel for reporting and analytics, 1C for accounting and inventory management, and various CRM platforms including AmoCRM and Brizo.
In my recent role at ACT Studio, I was responsible for selling services and related products, managing client funnels including bookings and attendance, analyzing class loads and demand, and participating in the development of promotions and special offers. I also organized content shoots, coordinated logistics, and collaborated with teams to prepare marketing materials.
As a Performance Marketer at Dinero, I attracted clients through digital channels, managed advertising campaigns on Meta and TikTok, analyzed sales funnels and advertising metrics, and tested hypotheses and offers in collaboration with stylists. I also worked on creative briefs and effectiveness analysis, maintained client databases, and optimized repeat sales and client retention.
I am self-organized, possess strong business communication skills, and am comfortable working in multilingual environments. I speak English, Spanish, and Serbian, which helps me engage with diverse client bases effectively. I am eager to continue growing in sales and marketing roles that leverage my analytical and client management skills
