Product Manager First Credit Bureau
Rebuilt product org: roles & ownership, intake triage, RICE/MoSCoW, BRD/PRD, OKRs, discovery cadence. AI analytics agent in BI: metric Q & A, anomaly explainers, auto alerts, weekly digests; guardrails (RBAC, logging, sources of truth); RAG over docs/metric glossary. Debtors Club: UX refactor; notifications (email/SMS/chat bot); e signature via EDS/FCBKey with storage & audit trails; counterparty checks & antifraud; bulk Excel; auto registration of defaulters; unified statuses; UPS/gov/bank integrations; legal validation. Debt Registration Service: mutual e signature and unilateral overdue flows; >90 day delinquency reporting; data quality controls. Compliance by design across products: consent, retention, access control, vendor risk. Participated in development of a factoring platform for Kazakhstan, aimed at closing SME cash flow gaps: defined product architecture and monetization options; integrated existing FCB services (credit scoring, legal verification, debtor registry), designed UX for onboarding, offer matching, and deal execution.