I am a Solutions Engineer with extensive experience helping enterprise customers across EMEA adopt technology, improve workflows, and derive real value from their tools. I excel at understanding customer needs, simplifying complex problems, and delivering practical solutions that work effectively. I am comfortable supporting sales cycles, leading Proof of Concepts (PoCs), and guiding customers through onboarding and adoption processes.
Currently, I am transitioning into broader SaaS and digital transformation roles, leveraging my technical expertise and customer success experience. I have worked with enterprise clients across Europe, LATAM, and Africa, delivering technical solutions and supporting adoption efforts. My role involves leading solution implementations, including discovery, architecture, configuration, onboarding, and validation.
I support sales teams with demos, PoCs, and technical conversations focused on business value. I analyze customer workflows to identify opportunities for simplification, automation, and process improvement. I guide strategic accounts through the full customer lifecycle to ensure adoption and long-term success.
Collaboration is key in my work, as I partner with Product and Support teams to resolve issues and align improvements with customer needs. I also create technical content and training materials to help users maximize the benefits of their tools. My efforts have reduced implementation times by standardizing deliverables and quality-control steps, improved customer efficiency through workflow optimization and automation, and supported a regional portfolio generating approximately €30 million annually.
Previously, I have worked as a Structural Technician & Technical Analyst and as a Civil Engineer providing technical support, where I conducted technical assessments, coordinated multidisciplinary teams, prepared technical documentation, and supported planning and coordination of construction activities. I hold a Bachelor of Science in Civil Engineering and am currently pursuing a Master’s degree in Project Management.
