I am an experienced Information Technology leader with over 30 years of expertise in building and leading global teams that strategically align technology initiatives with business goals. Throughout my career, I have driven innovation, operational efficiency, and security while enabling employee success and organizational growth. I have a strong leadership background, managing large budgets and user bases across worldwide sites, and I am dedicated to creating inclusive workplaces that foster productivity and teamwork.
My professional journey has equipped me with a strategic vision to lead enterprise IT organizations, focusing on operations, architecture, and data optimization. I have successfully managed complex IT infrastructures, led digital transformation initiatives, and implemented security and compliance programs that meet rigorous standards such as ISO, NIST, and PCI. I am passionate about driving profitability and value creation within organizations through effective IT governance and operational excellence.
I have extensive experience managing diverse teams, including hybrid teams composed of in-sourced, offshored, and outsourced members. I am known for my hands-on leadership style, critical thinking, and ability to calmly diffuse difficult situations. My expertise spans global strategic planning, infrastructure management, AI utilization, disaster recovery, vendor management, and executive client engagement.
In my recent roles, I have led SaaS startup customer operations, directed IT infrastructure for large enterprises, and served as Chief Information Security Officer. I have a proven track record of delivering cost savings, enhancing security postures, and successfully integrating IT systems during mergers and acquisitions. I am also skilled in leveraging AI solutions such as ChatGPT to improve IT operations and customer support.
I am multilingual, fluent in French, and actively engage in volunteering activities such as Habitat for Humanity and community cleanups. Outside of work, I enjoy outdoor adventures, gardening, photography, and restoration projects. I continuously seek to grow my leadership capabilities through ongoing training and certifications in management, IT infrastructure, and security.