I am a Project Manager in training with three years of experience in operations and team management within the hospitality industry. Throughout my career, I have successfully launched two restaurants from concept to opening, overseeing workflow planning, staff coordination, and operational setup. I have a strong passion for process optimization and project planning, which has allowed me to improve operational efficiency and staff onboarding through innovative solutions like a Notion-based employee learning database.
In my current role as a Restaurant Manager and Operations & Project Lead, I manage a team of over eight staff members, coordinate daily fast-paced operations, and continuously develop my leadership skills. I have designed and implemented workflows that enhance staff productivity and customer service quality. My experience includes managing supplier relationships, negotiating purchases, and handling platform settings such as WOLT for menu updates and operational configurations.
Previously, I have taken on roles that involved launching new restaurants, setting up POS systems, creating operational checklists, and managing small teams. These experiences have strengthened my organizational, communication, and problem-solving skills. I am adept at handling customer complaints, optimizing schedules, and ensuring smooth supplier coordination.
I am fluent in Serbian and Russian, with intermediate proficiency in English. I am eager to transition into IT, digital, or product project management, leveraging my background in operations and team coordination. I am highly motivated, detail-oriented, and committed to continuous learning and professional growth.
My competencies include knowledge base management using Notion, task management with Trello, Microsoft Office proficiency, stakeholder communication, team coordination, project planning and execution, process documentation, workflow optimization, leadership, time management, and attention to detail. I am confident that my skills and experience will allow me to contribute effectively to project management roles in dynamic environments.
