Karen Nwokeji

Administrative Coordinator

Location
United States
Desired Salary
7 - USD/hourly
Work preference
Full Time, Contract, Part Time
Status
Actively looking
Field / Industry
Admin & Virtual Assistant
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

English -

About Me

I am a detail-oriented Administrative Professional with over 7 years of experience, including more than 2 years of proven success working remotely in fast-paced healthcare environments. I am highly skilled in virtual office coordination, digital scheduling, documentation management, EHR systems, cross-functional communication, and managing high volume workflows independently. I am known for my exceptional reliability, strong communication skills, rapid adaptation to new software, and the ability to maintain accuracy, confidentiality, and productivity while working remotely.

I consistently support seamless operations for distributed teams through organized, proactive, and tech-savvy administrative support. In my current role as an Administrative Coordinator at Essen Healthcare, I deliver high-quality administrative support in a fully remote setting, ensuring smooth day-to-day operations across multiple teams. I manage digital scheduling, record updates, and secure documentation using ECW (eClinicalWorks), Foothold, Psyckes, and CES, maintaining accuracy and compliance.

I coordinate virtual communication between departments, clients, and healthcare providers to streamline workflows and resolve issues quickly. I oversee remote service requests, transportation coordination, and follow-ups while maintaining detailed logs and timely status updates. I support reporting and compliance processes by organizing, tracking, and preparing data for internal reviews.

I assist staff virtually with task management, document preparation, and operational needs, ensuring consistent productivity in a digital environment. I maintain a high level of accuracy, confidentiality, and reliability while managing multiple responsibilities independently. Previously, I have assisted with a variety of administrative tasks, including documentation, record-keeping, appointment coordination, and customer support via phone and email.

I am HIPAA, CPR, Psyckes certified, and a Medicaid Assistor. I am fluent in English and proficient with MS Office, ECW, Foothold, and Psyckes systems. I am committed to providing professional, reliable, and efficient administrative support to healthcare teams and organizations.

Skills

Communication SkillsProblem SolvingCustomer ServiceTime ManagementComplianceReportingCustomer SupportData EntryPhone Support

Experience

Administrative Coordinator | Office Support @ Essen Healthcare
July 2023 - Present

Delivered high quality administrative support in a fully remote setting, ensuring smooth day to day operations across multiple teams. Managed digital scheduling, record updates, and secure documentation using ECW (eClinicalWorks), Foothold, Psyckes, and CES, maintaining accuracy and compliance. Coordinated virtual communication between departments, clients, and healthcare providers to streamline workflows and resolve issues quickly. Oversaw remote service requests, transportation coordination, and follow ups while maintaining detailed logs and timely status updates. Supported reporting and compliance processes by organizing, tracking, and preparing data for internal reviews. Assisted staff virtually with task management, document preparation, and operational needs, ensuring consistent productivity in a digital environment. Maintained a high level of accuracy, confidentiality, and reliability while managing multiple responsibilities independently.

Administrative Support / Client Services Assistant @ Katrix Homecare & Concierge Services
Feb 2020 - June 2023

Assisted with a variety of administrative tasks, including documentation, record-keeping, and appointment coordination. Provided professional customer support via phone and email, addressing client inquiries promptly and courteously. Organized service records, updated logs, and prepared reports for supervisors. Coordinated client appointments and supported daily office operations. Maintained well-organized filing systems and facilitated communication between clients, caregivers, and staff.

Office Assistant | Administrative Aide @ Visiting Angels Adult Care
Jan 2018 - Feb 2020

Supported daily administrative functions, including documentation, reporting, and scheduling. Entered and updated client information while maintaining accurate and organized files. Facilitated communication between supervisors, staff, and clients to support smooth operations. Maintained a professional and well-organized office environment. Provided reliable administrative support through consistent communication and timely task management.

Education

Capella University
2021/2023

Bachelor of Science in Nursing

Minneapolis, MN

ASA College
2023/2024

Associate Degree

Brooklyn, NY

Portfolio not available.

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