I am a detail-oriented Administrative Professional with over 7 years of experience, including more than 2 years of proven success working remotely in fast-paced healthcare environments. I am highly skilled in virtual office coordination, digital scheduling, documentation management, EHR systems, cross-functional communication, and managing high volume workflows independently. I am known for my exceptional reliability, strong communication skills, rapid adaptation to new software, and the ability to maintain accuracy, confidentiality, and productivity while working remotely.
I consistently support seamless operations for distributed teams through organized, proactive, and tech-savvy administrative support. In my current role as an Administrative Coordinator at Essen Healthcare, I deliver high-quality administrative support in a fully remote setting, ensuring smooth day-to-day operations across multiple teams. I manage digital scheduling, record updates, and secure documentation using ECW (eClinicalWorks), Foothold, Psyckes, and CES, maintaining accuracy and compliance.
I coordinate virtual communication between departments, clients, and healthcare providers to streamline workflows and resolve issues quickly. I oversee remote service requests, transportation coordination, and follow-ups while maintaining detailed logs and timely status updates. I support reporting and compliance processes by organizing, tracking, and preparing data for internal reviews.
I assist staff virtually with task management, document preparation, and operational needs, ensuring consistent productivity in a digital environment. I maintain a high level of accuracy, confidentiality, and reliability while managing multiple responsibilities independently. Previously, I have assisted with a variety of administrative tasks, including documentation, record-keeping, appointment coordination, and customer support via phone and email.
I am HIPAA, CPR, Psyckes certified, and a Medicaid Assistor. I am fluent in English and proficient with MS Office, ECW, Foothold, and Psyckes systems. I am committed to providing professional, reliable, and efficient administrative support to healthcare teams and organizations.
