Sr. Policy & Training Lead

Location
Spain
Desired Salary
23 - USD/hourly
Work preference
Full Time
Joined
10 Feb 2026
Field / Industry
Product & Operations
Status: Actively looking
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

English - Italian - Russian -

About Me

I am a friendly, communicative, adaptive, and result-driven professional with a passion for learning and continuous improvement. I excel at both planning and execution, adapting and improvising on the fly as needed to meet project goals effectively. Throughout my career, I have developed and implemented comprehensive knowledge bases and documentation standards that have significantly improved operational efficiency.

In my recent role at Lyft as a Sr. Policy & Training Lead, I led initiatives that reduced training time by 50% and improved project efficiency. I successfully onboarded numerous team members and vendors during organizational restructuring, building high-performing teams. I am proactive in identifying and mitigating potential legal risks, particularly related to external data usage.

Previously, I provided critical policy support for cross-functional initiatives, enhancing process consistency and data quality. I acted as a liaison between technical and operational teams to streamline communication and drive tooling upgrades. I also implemented automated solutions that reduced manual data processing work significantly.

My earlier experience includes managing data pipelines, maintaining distributor relationships, negotiating contracts, and leading brand refresh projects that opened new revenue streams. I have also managed technical service teams, overseeing project negotiation, planning, and execution.

I am skilled in project, process, documentation, and knowledge management, with technical expertise in Python, SQL, and Mode. I am fluent in English, Russian, and can communicate in Italian, and I am committed to leveraging my skills to contribute to organizational success.

Skills

Project ManagementPythonSQLCommunicationData AnalysisProcess ImprovementRisk ManagementStrategic PlanningTroubleshootingTeam LeadershipAutomationOnboardingVendor ManagementContract NegotiationTeam BuildingBrand ManagementKnowledge Management

Education

Saint Petersburg University of Management Technologies and Economics
2018 - 2020

Courses in Management Psychology

Experience

Sr. Policy & Training Lead @ Lyft
June 2023 - November 2025

Developed and implemented a comprehensive knowledge base, establishing new documentation standards, and onboarding procedures, eliminating inconsistencies and accelerating information processing by 20%. Led policy & training initiatives, resulting in a 50% reduction in training time and significant improvements in projects efficiency. Onboarded 14 operational team members and leads, 55 global vendors on 20+ projects during organisational restructuring, building high-performing teams. Proactively identified and mitigated potential legal risks related to external data usage.

Policy & Training Lead @ Lyft
September 2021 - May 2023

Provided critical policy support for high-priority cross-functional initiatives, enhancing process consistency and data quality. Acted as a key liaison between technical and operational teams streamlining communication and driving troubleshooting, and tooling upgrades. Implemented automated solution for data processing tasks, minimizing manual work by 20hrs/person monthly.

Data Curation Associate @ Lyft
January 2021 - August 2021

Maintained & controlled pipelines for data collection, verification and curation.

Administrator/Shopkeeper @ Craft Beer Shop, Saint Petersburg
Jun 2016 - Nov 2020

Maintained contacts with distributors, negotiated supply contracts, provided key client consultations. Managed sales planning, restocking & quality control. Led complete structural redesign and brand refresh project, opening additional revenue streams and increasing operational efficiency.

Technical Service Manager @ Live Event, Saint Petersburg
Nov 2014 - Jun 2015

Led project negotiation, planning and execution. Oversaw team technical assignment creation, technical and financial documentation, equipment maintenance.

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