I am an experienced professional specializing in office administration, documentation, and CRM software, dedicated to streamlining operations and enhancing patient admission processes. My expertise includes referral management, scheduling, and data entry, all performed with a strong focus on confidentiality and effective communication. I thrive in dynamic environments and excel at collaborating with multidisciplinary teams to deliver exceptional customer service.
Currently, I work as an Admissions Associate at Texas Rehabilitation Hospital of Fort Worth, where I collaborate closely with physicians to create tailored treatment plans and maintain accurate patient admission records. I manage referrals and admissions using EMR systems such as Epic, MediTech, and Cerner, while performing various administrative tasks including scheduling, filing, and communication.
Previously, I served as a Nursing Unit Secretary at Texas Rehabilitation Hospital of Keller, where I generated correspondence, assisted visitors and callers, and maintained compliance with healthcare regulations. I supported physicians, nurses, and staff by scheduling appointments, coordinating tests and treatments, and managing patient records.
I also have experience as a Campus Technician for Grapevine-Colleyville ISD, providing technical support by installing, maintaining, and troubleshooting hardware and software. I trained users, coordinated technology upgrades, and ensured security compliance to support a productive learning environment.
Earlier roles include Patient Relations Specialist at Mesa Springs, where I managed high volumes of voicemail for adolescent patients, and Clinical Concierge at Bridgemoor Transitional Care, where I combined administrative assistance with technical support and patient advocacy. I am committed to continuous improvement and delivering high-quality care through effective communication and teamwork.
I am willing to relocate within Texas, specifically to Denton, Fort Worth, or Arlington, and I am eager to bring my skills and dedication to a new opportunity where I can contribute to efficient healthcare operations and patient satisfaction.
