Project Manager | Product Manager

Managed the delivery of crypto trading bots executing strategies on perpetual pairs via API integrations with Binance, Bybit, and Bitget. Incorporated machine learning, LLMs, and AI for bots that learned from trades to optimize performance. Defined technical requirements and coordinated backend teams to ensure low-latency, high-reliability execution environments. Built Web3 tools for DeFi operations such as lending, borrowing, and liquidity provisioning using protocols like AAVE and Kamino. Led the development of NFT infrastructure for client-facing platforms, aligning architecture and delivery with distributed Web3 teams.

Integrated ML workflows for SFW detection, virus scanning, auto-tagging, and generative AI features like MidJourney for image processing, boosting enterprise upsells. Owned the vision and roadmap for Filestack's Upload, Transform & Delivery APIs, powering billions of monthly file transactions and achieving 99.99% uptime with 100x faster uploads via the Content Ingestion Network. Launched the Team Management interface with role-based access and API-key governance, cutting customer onboarding time. Partnered with engineering to optimize multipart uploads and intelligent ingestion, halving large-file failure rates. Prioritized SDK upgrades (JavaScript, React, Angular, Java, Python, Ruby, PHP), lifting developer NPS.

Managed end-to-end delivery of an in-house talent-acquisition platform—candidate portal, recruiter dashboards, and matchmaking engine—cutting IT time-to-hire. Launched a cross-platform video-interview solution (web, iOS, Android) that reduced scheduling overhead and raised candidate completion. Built and deployed a marketing-automation module for bulk email and smart campaigns, tripling engagement and boosting click-through rates. Led development of an encrypted instant-messaging app (web & mobile). Instituted Agile ceremonies—Kanban boards, two-week sprints, retrospectives—lifting on-time story delivery. Designed a streamlined onboarding playbook and mentorship loop, shrinking developer ramp-up time.

Delivered an Imageology system plus medical hardware integration for TAP hospital division. Implemented a system to list, download, browse, and search technical documentation of AIRBUS planes. Managed Windows 10 rollout for approximately 4,000 desktop users. Implemented TAP Museum multimedia content system. Implemented Rostering Optimizer system. Upgraded ERP SAGE Finance module. Designed network and infrastructure for Salesforce. Managed geolocation for sales websites (certificates, Akamai, DNS, etc.). Deployed an airplane flight simulator cabin at TAP University. Started up a new call center operation with 80 workstations. Replaced CCTV system and security access control for TAP campus. Upgraded a bunker-style multimedia data center with Storage NAS, Cisco firewall, and Panasonic systems.

Delivered a program of 33 IT projects ensuring DHL organization standards for IT UTP cabling, optic fiber, switches, routers, and IT racks. Ensured the use of PMP, PMI, and Depict frameworks in all project phases. Worked globally with important clients and brands such as Samsung, Unilever, Affinia, Zambon, Duracell, HP, Sanofi, AT&T, BT Telecom, Terumo, Motorola, Covidien, and AES. Consistently reported budget and project progress to stakeholders and senior management. Engaged with team members on development and adoption of new IT infrastructure technologies. Mapped requirements to clearly identify and manage project scope, dependencies, and deliverables. Performed quality assurance techniques on deliverables from IT project team. Collaborated with technical team to develop IT cost model and project estimation. Built and maintained excellent relationships with customers and team members. Won an ITS Boosters Project Prize 2016 by adding great value to Unilever customer.

Deployed the virtualization, migration, and consolidation of Citrix Xen Server for 60 physical servers for Produce Pronto Limited customer. Trained staff personnel in virtualization and storage technologies.

Virtualized, consolidated, and clustered 4 environments of head office and 3 branch offices, lowering the risk of server crashes by enhancing the SLA to 99%. Replaced communication links, aggressively reducing costs for head office by 30% - USD 100K/year. Decreased mobile phone costs by USD 150K/year through review and replacement of phone carrier companies. Standardized software and equipment, reducing TCO by 30%. Replaced Lotus Notes Server infrastructure for approximately 1,000 users. Introduced new IP telephony system based on L5 Asterisk with mixed E1-R2/IP technology, slashing costs and saving OPEX USD 70K/year. Won 2011 Japanese 5S Quality Program prize. Managed operations and projects of all IT infrastructure regarding Virtualization Xen Server, Hyper-V, Terminal Services farm, Oracle and MS SQL Databases, Warehouse systems, Lotus Notes, Windows 2008 servers AD, File Servers, Print Servers, voice and data links, VPN and MPLS networks. Led the development of the Time Control System for administrative staff. Implemented a Help-Desk cloud system ensuring consistent management of IT support, keeping track of CMDB and the knowledge database. Deployed the new Asterisk IP Phone system including video conference for 2 offices with 150 extensions. Project managed Fortinet and Cisco firewalls plus the unified threat management system. Launched an e-learning system based on Moodle. Planned the Disaster Recovery and Business Continuity program. Conducted automation processes on Microsoft SharePoint.

Responsible for the technical deployment and support of servers and telecom equipment across 12 military facilities.