Operations & Marketing Assistant

I am an experienced Operations and Marketing Assistant currently working remotely for a Sinosmart Business Brokers based in Sydney, Australia. My role involves supporting business brokers with operations, administration, and documentation tasks. I assist with lead generation and prospect research, draft email marketing campaigns, and support SMS marketing efforts. Additionally, I translate business information memorandums between Chinese and English and prepare vendor reports while managing WordPress content updates.

Previously, I worked as a Bilingual Chinese–English Virtual Assistant for V&W Realty LLC based in Atlanta, GA, providing backend support for residential and commercial real estate operations. I coordinated sales, purchases, leasing, and rental management, liaising with Chinese investors, tenants, and vendors. I also managed listings, inspections, maintenance, and scheduling.

I am proficient in multiple languages including Chinese (native), English (fluent), and Malay (fluent), which enables me to effectively communicate and support diverse clients and stakeholders. My technical skills include Google Workspace, Microsoft Teams, Buildium, Aro CRM, Octoparse, WordPress, Google Voice, and Grasshopper.

I am highly organized and detail-oriented, with a strong ability to manage multiple tasks and projects simultaneously. My experience in both marketing and operations allows me to contribute to business growth and streamline processes efficiently.

I am passionate about leveraging my bilingual skills and technical expertise to support business operations and marketing initiatives in a remote work environment. I am eager to continue developing my career in operations and marketing assistance roles that value communication, organization, and digital proficiency.