I am an industrial engineer specialized in digital product management with experience leading the full lifecycle of technological solutions. I am passionate about transforming business needs into scalable products by aligning multidisciplinary teams under agile methodologies. My academic background includes a Master's degree in Information Technologies and Analytical Intelligence from Universidad Anáhuac, Campus Norte, and a Bachelor's degree in Industrial Engineering from IPN UPIICSA. I have developed competencies in project management tools such as Monday, Jira, Notion, and Gitlab, as well as methodologies including Waterfall, Agile, and Scrum. I also have basic programming skills in Python and R.
Throughout my career, I have held various roles including Operations Manager, Product Owner, Business Analyst, Program Manager, and Digital Project Manager, where I have led projects involving CRM integration, e-commerce development, and process digitalization. I have experience coordinating cross-functional teams, managing backlogs and sprints, and delivering measurable progress through KPIs. Additionally, I have teaching experience in mathematics and digital culture at the high school and university levels, fostering logical reasoning and digital literacy among students.
I am proficient in English at a C1 level and continuously seek to enhance my skills through certifications such as Functional Architect in Commercetools and training in SaaS CRM, e-commerce platforms, CMS, analytics tools, and project management software. My approach combines technical expertise with strategic vision to optimize operations, improve processes, and drive innovation in digital products and services.
I am currently working as Operations Manager at Energy Zone, where I plan, optimize, and manage operational processes across marketing, purchasing, and electrical installations, ensuring compliance and quality in electromobility and energy projects. Previously, I have contributed to BBP Global Services and Thinkcare Technologies in various capacities, leading digital transformation initiatives and e-commerce projects.
My goal is to continue leveraging my skills in digital product management and operations to create impactful solutions that meet business objectives and enhance user experiences. I am committed to fostering collaboration, adopting agile practices, and applying data-driven decision-making to achieve excellence in all projects I undertake.