Angela Glover

Personal Assistant

Location
United States
Desired Salary
Unspecified
Work preference
Full Time
Relocation
No
Links
Not set
Status
Actively looking
Field / Industry
Admin & Virtual Assistant

This user has not passed any tests yet

English -

About Me

I am a talented and dedicated hard worker with a proven history in my field and the skills to tackle any challenge. I efficiently coordinate people, supplies, and schedules to meet the needs of each client. My strengths include organizational, multitasking, and problem-solving abilities.

Throughout my career, I have gained extensive experience as a personal assistant, managing day-to-day client needs such as appointments, errands, and light housekeeping. I have planned and supervised executive travel, hotel accommodations, and meeting agendas, ensuring smooth operations and timely communication.

I am skilled in handling phone reception, email correspondence, and client documentation, always prioritizing tasks to support consistent and efficient workflows. I have experience with HIPAA compliance, medical terminology, and basic life support, which have been essential in caregiving roles.

In addition to my assistant roles, I have worked in retail sales and small business ownership, where I developed customer service skills, inventory management, and strategic planning. I have also been a homemaker and caregiver, managing household duties and providing care for my disabled father.

I am motivated, a team player, and capable of multitasking in fast-paced environments. I am committed to providing excellent service and support, whether in personal assistance, caregiving, or business management roles.

I am currently seeking opportunities where I can leverage my organizational skills, client management experience, and dedication to help individuals and businesses operate more effectively. I am eager to continue growing professionally and contributing positively to any team I join.

Skills

Project ManagementProblem SolvingCustomer ServiceStrategic PlanningNetworkingCustomer SupportBudget ManagementEmail MarketingData EntryTeamworkEvent PlanningPublic Speaking

Experience

Personal Assistant @ Tim Elkins
May 2018 - Current

Filtered incoming phone calls and emails escalating only highest priority inquiries to executive leadership. Planned and supervised executive air travel, hotel accommodations and meeting agendas. Managed day-to-day clients' needs, including appointments, errands and light housekeeping. Managed the personal shopping and house management needs for 3 different clients. Screened or answered email messages to support consistent and timely communication. Provided office-wide clerical support, answering phones, filing and relaying messages. Processed bills and invoices. Helped to maintain organized filing systems for digital and analog records.

Personal Assistant @ Darrin Thompson
January 2016 - December 2021

Planned and supervised clients air travel, hotel accommodations and meeting agendas. Performed shopping, bill payment and mail management duties for client. Filtered incoming phone calls and emails escalating only highest priority inquiries. Managed day-to-day clients' needs, including appointments, errands and light housekeeping. Documented payments and expenses to keep financial records current. Handled day-to-day needs and special projects with good multitasking and research skills. Completed assigned tasks with little or no supervision. Produced variety of written documents and materials using wide range of office software applications. Proofread legal documents, contracts and correspondence for legal matters. Legal Power of Attorney for client.

Retail Sales Associate Cashier @ Highlandside Gift Gallery
September 2019 - July 2020

Maintained store safety and cleanliness. Demonstrated product knowledge and made personalized recommendations. Used POS system to complete sales and process transactions. Wrapped purchases and bagged merchandise. Greeted customers and assessed needs. Cross-trained in inventory management and assistant manager roles. Followed cash protection and fraud prevention strategies. Engaged customers to create positive experiences. Managed inventory and shipping paperwork. Resolved customer complaints and tracked goods. Restocked and merchandised store.

Homemaker/Caregiver @ Father, Children and Husband
August 2001 - October 2015

Managed household duties including cleaning, meal preparation, event planning, budgeting, and transportation. Provided caregiving for disabled father including medication administration, vital signs monitoring, companionship, and assistance with daily living activities. Maintained case notes and ensured HIPAA compliance. Assisted with clinical appointments and benefits explanations.

Co-Owner @ Mobile Mechanic Shop
August 2012 - October 2014

Built business from ground up. Created customer service culture. Met with clients to discuss products and services. Expanded market reach through social media and email marketing. Scheduled vehicle maintenance. Maintained shop organization and safety. Ordered and installed parts. Consulted with customers on repairs and costs. Managed inventory and paperwork. Maintained professionalism and customer service.

Small Business Co-Owner @ Affordable Roofing LLC
June 2004 - October 2006

Built business from ground up. Presented company offerings to clients. Maintained industry knowledge. Focused on customer service and satisfaction. Closed contracts and renewed orders. Managed vendor relationships and supply chain. Scheduled and managed staff. Conducted performance reviews and handled disciplinary actions. Organized office and managed communications. Assisted visitors and callers. Managed complex calendars and logistics. Prioritized projects and assessed client needs. Maintained service truck and supplies. Estimated job costs and inspected roof systems.

Housekeeping and Front Desk Clerk @ Iowa Lodge
May 2003 - December 2003

Maintained health standards through cleaning high-traffic areas. Managed supply inventory. Handled upkeep jobs. Reported found items. Verified security of units. Cleaned and serviced equipment. Dusted and polished furniture. Inventoried rooms. Performed deep cleaning and window washing. Emptied wastebaskets. Managed front desk duties including reservations, check-in/out, guest services, payment processing, and resolving room issues.

Education

Jones County Junior College
2007

GED

Jones County Junior College
01/2010

Nursing (incomplete Associate Degree)

Currently lack two semesters to complete degree; plan to return and finish

Portfolio not available.

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