I am an Instructional Designer with over 8 years of experience designing scalable corporate learning systems across Latin America. My expertise lies in eLearning development using the Articulate Suite, LMS administration with platforms such as Moodle and Blackboard, and integrating AI-powered learning solutions leveraging tools like N8N and OpenAI/GPT. I specialize in applying ADDIE and SAM methodologies to transform organizational training needs into measurable performance outcomes.
Throughout my career, I have successfully increased course completion rates by 30%, improved learner satisfaction by 15%, and enhanced audiovisual production quality by 50%. I design interactive and engaging learning experiences tailored to diverse audiences, including banking, regulatory compliance, and customer service sectors.
I have extensive experience administering corporate LMS platforms, providing technical support, and managing course content, grading systems, and self-assessments. My work also includes developing gamified and self-assessment activities to boost knowledge retention and delivering virtual training programs on various topics such as Customer Service, OSH, GMP, and Company Culture.
In addition to instructional design, I have led end-to-end educational video production, including scriptwriting, bilingual voice-over narration in English and Spanish, and video editing. I am committed to continuous improvement and leveraging innovative technologies to enhance learning outcomes and organizational performance.
Currently, I am pursuing a B.S. in Education Technology at UTEL Universidad in Mexico, expected to complete in 2028. I hold several certifications in Instructional Design, Moodle Administration, and AI agents, demonstrating my commitment to professional growth and staying current with industry trends.