I am a seasoned Technical Consultant specializing in Master Data Management (MDM) solutions with extensive experience managing MacOS and iOS devices using JAMF, WorkspaceOne, and Intune. Over the years, I have led end-to-end projects, collaborating across departments to deliver innovative and effective solutions. My expertise includes application testing from UAT to production, log collation, and reporting, ensuring high-quality deployments.
I am proficient in developing, executing, and analyzing qualification, integration, and acceptance testing plans for MacOS, iOS, and Windows devices. I have demonstrated strong leadership and training skills, efficiently managing multiple tasks to meet project deadlines and deliverables. My interpersonal and communication skills enable me to provide excellent user training, troubleshoot system issues, and maintain high client satisfaction.
My technical skills extend to Active Directory and Azure AD support and integration with JAMF, AAD integration with Workspace One MDM and Kandji, and designing conditional access policies with CIS controls for MacOS. I am experienced in SSO administration using Okta, AAD, JumpCloud, and JAMF Connect, and implementing security controls and investigations with tools like CrowdStrike, Tenable, and CloudFlare.
I hold JAMF 200 and JAMF 300 certifications, which underpin my expertise in managing Apple device ecosystems. Throughout my career, I have worked remotely with various organizations, providing subject matter expertise, leading security and system implementation projects, and managing vulnerability lifecycles. I am adept at scripting, application packaging, deployment, and creating detailed technical documentation to support users and IT teams.
My roles have involved collaborating closely with cybersecurity teams to enforce security policies, manage endpoint security, and remediate vulnerabilities. I have led teams, managed vendor relationships, and driven the adoption of new technologies such as Kandji MDM. I am passionate about delivering secure, compliant, and efficient device management solutions that align with organizational goals.
I am committed to continuous learning and applying best practices in project management, Agile methodologies, and ITIL standards. My goal is to leverage my technical and leadership skills to contribute to innovative IT environments and support business success through effective device and security management.