I am a dynamic professional with over 10 years of experience in high-volume operations and people leadership. I hold a Bachelor of Science in Sustainability with a focus on Economics and Complex Adaptive Sciences. My expertise lies in leveraging data analytics tools, program implementation, interdisciplinary research, communication, and leadership development to enhance service, drive operational performance, optimize processes, ensure long-term systems viability, and boost profitability.
Throughout my career, I have demonstrated strong strategic operations skills including P&L management, budgeting, forecasting, new market expansion, process optimization, and inventory control. I apply systems thinking and complex adaptive systems principles to demand forecasting, root cause analysis, and workflow re-engineering to improve operational efficiency.
I am proficient in data analytics tools such as Tableau, Business Intelligence platforms, and advanced Excel functions, which I use to analyze sales trends and labor modeling. My leadership capabilities include talent development, succession planning, cross-functional collaboration, crisis management, and performance coaching.
In my current role as Assistant Restaurant Leader at Raising Cane's Chicken Fingers, I have successfully spearheaded new market expansions, optimized labor deployment to reduce costs, and driven revenue growth through targeted marketing and community outreach. I manage full P&L responsibilities and ensure compliance with safety, legal, labor, and company policies.
Previously, I have held leadership roles at Starbucks and Aldi, where I directed daily operations, coached teams, managed inventory and shrink control, and maintained high standards of customer service and compliance. I am committed to operational excellence, continuous improvement, and fostering a positive work environment.
I am certified in ServSafe Food Protection Management and Alcohol Awareness, and I am skilled in various POS and operational systems including Square, Micros, Aloha, Aldi Inventory Systems, Hot Schedules, FP&A, and Workday. I am passionate about applying my skills and experience to drive business success and develop strong teams.
