I am a multi-faceted professional with over 3 years of progressive experience in financial services operations and transaction processing at Fidelity Investments, complemented by a substantial background in food service management, culinary operations, and healthcare services. I hold current certifications in Digital Marketing Science and Google Analytics, which I earned through Ziplines Education and Skillshop respectively, valid through 2026. I currently operate House of Beurre, an independent creative and marketing consultancy, and serve as the Founding Producer of The Freudian Slips Experience, an Albuquerque burlesque collective and House of Beurre client.
My experience includes processing same-day workplace retirement plan transactions, providing multi-channel client support, leading teams, and executing projects end-to-end. I have developed expertise in transaction processing systems such as XTRAC and mainframe systems, and I am skilled in Excel and various digital marketing tools including Canva, WordPress, and social media strategy. I have successfully built and launched websites from scratch, applying SEO strategies and content architecture to enhance audience engagement.
I am passionate about creative production and digital marketing, demonstrated through my leadership in producing The Freudian Slips Experience, managing content calendars across multiple social media platforms, and establishing sponsorship programs targeting local businesses. Additionally, I serve as an educator and mentor in performance branding and burlesque act development.
My prior roles at Fidelity Investments involved supporting pension and retirement plan participants, managing complex client situations with empathy, and maintaining high standards of service delivery across chat and phone channels. I have also held various positions in food service management, including Sous Chef and Food Service Sales Manager, where I managed staff, inventory, budgeting, and compliance with safety standards.
I am seeking part-time, remote opportunities where I can leverage my diverse skill set in financial operations, digital marketing, and creative production to contribute effectively to organizational goals.