I am a detail-oriented Accounting Specialist with over 15 years of experience in accounts payable and receivable, billing, reconciliation, and financial data management. Throughout my career, I have demonstrated proven success in managing high-volume invoice processing, maintaining strong vendor relations, and supporting month-end financial close activities. I am proficient in various accounting software such as SAP and PeopleSoft, as well as Microsoft Excel and other financial documentation protocols.
I am bilingual in English and Spanish, which has enabled me to effectively communicate and support cross-functional teams in fast-paced environments across government, media, and travel sectors. I excel at maintaining accuracy under pressure and resolving discrepancies efficiently to ensure smooth financial operations.
My professional experience includes roles such as Accounts Payable Specialist at Norwegian Cruise Line Holdings, where I managed full-cycle accounts payable and processed thousands of invoices monthly. I have also worked as a Media Reconciliation Specialist at Omnicom Media Group, improving invoice and payment workflows and handling billing inquiries with precision.
Previously, I served as an Accounting Specialist for the City of Coral Gables, supervising various accounting duties and enhancing accounts receivable operations through the application of customer payments via multiple systems. Additionally, I worked as an Accounting & Audit Clerk at the Florida Health Department, where I coordinated audits and ensured compliance with regulatory requirements.
I am skilled in financial reporting, budgeting, project management, and customer service, with a strong focus on vendor relations and team leadership. My technical expertise includes Microsoft Office Suite, QuickBooks, SAP, PeopleSoft, and other specialized financial tools. I am committed to delivering exceptional results and supporting organizational financial health through diligent accounting practices.
Performed 3-way matching, invoice reconciliation, and timely payments. Managed full-cycle accounts payable, processed 1,500 invoices monthly. Investigated and resolved invoice discrepancies in coordination with supply chain and vessel teams. Supported vendor inquiries by reconciling statement reports and ensuring account accuracy. Assisted with other general accounting duties as needed by management.
Reconciled and processed 500+ invoices weekly with a high level of accuracy. Resolved AP-related discrepancies and improved invoice/payment workflows. Responded to internal and external billing inquiries, maintaining clear documentation and records.
Supervised and performed various accounting duties, including collections, accounts receivable/payable, and other financial functions, ensuring 100% accuracy. Improved efficiency in accounts receivable operations by applying customer payments via lockbox systems, check scanners, ACH payments, and web portals. Delivered exceptional customer service by professionally handling inquiries and discrepancies, increasing satisfaction ratings by 55%.
Processed payments for outstanding invoices and ensured proper posting in accounting systems. Coordinated and conducted audits of billing, data entry, and charge processing activities to identify improvement opportunities. Ensured compliance tests to ensure adherence to key controls and regulatory requirements.
Bachelor of Arts in Communications – Advertising
Certification in Public Relations
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