Senior Transport Coordinator Euro-Center Prague
Manage complex international medical transport and repatriation cases across multiple regions, ensuring medically appropriate and cost-efficient solutions. Mentor and guide junior colleagues, supporting onboarding, case handling decisions, and procedural knowledge development. Initiated and completed an internal data analytics project focused on operational performance and KPI tracking. Collected and transformed monthly data from multiple sources, building a structured dataset using Excel and Power Query. Created automated data processing workflows to streamline recurring reporting and reduce manual effort. Designed and built interactive dashboards to analyze key metrics. Presented results to management, supporting data-driven discussions and contributing to business decisions, including cooperation with external providers. Took ownership of further improvements focusing on process optimization, KPI tracking, and data automation.