Strategy & Operations Analytics

I am a strategic operations and analytics professional focused on driving measurable business outcomes through enterprise analytics, operational strategy, and performance optimization. My expertise lies in business intelligence, operational strategy, and AI-enabled systems that help drive scalable performance across complex organizations. I specialize in building enterprise analytics platforms and knowledge systems that enhance leadership visibility and operational efficiency.

Throughout my career, I have successfully increased proposal utilization and developed incentive tracking dashboards that support significant revenue growth. I have created centralized knowledge systems that reduce process retrieval time and generate substantial efficiency gains. My work with AI-enabled discovery layers has improved usability and accessibility of operational content for teams leveraging AI-assisted workflows.

I have managed multiple enterprise projects and led cross-functional delivery across global workstreams, including safety compliance standardization and crisis management planning. My experience spans improving reporting accuracy, streamlining operations, and enabling the launch of new insurance programs by translating business requirements into actionable specifications.

I have also contributed to cost savings and operational expense reductions through vendor negotiations and data-driven analysis. My earlier roles include financial analysis, compliance coordination, and pharmacy technician positions, which have provided me with a broad understanding of business operations and regulatory environments.

I am continuously advancing my skills through education and certifications, including an Executive MBA, business analytics, AI and machine learning, and Lean Six Sigma. I am proficient in various technical tools such as Power BI, SQL, Microsoft 365, and AI workflow design, which support my ability to deliver impactful business solutions.