Digital Marketing | Community Builder | Visual Designer | Customer Success & Service

Location
Algeria
Desired Salary
5 - USD/hourly
Work preference
Full Time
Joined
26 Apr 2026
Field / Industry
Creative & Design
Status: Actively looking
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

Arabic - English - French - Spanish -

About Me

I am a versatile professional combining strategic vision with creative execution. I specialize in digital marketing and community management, excelling at transforming complex ideas into impactful visual campaigns. With a strong background in customer relationship management and team leadership, I am committed to delivering measurable results and building lasting relationships.

Throughout my career, I have gained experience in client support, account management, and community engagement across various industries including fintech, e-commerce, and telecommunications. I am adept at optimizing user experience and maintaining high service standards.

I have successfully managed teams, coached staff, and coordinated technical operations, demonstrating my ability to lead and support organizational goals effectively. My skills in digital tools and CRM platforms enable me to develop and implement strategic marketing initiatives.

I am fluent in French, Arabic, Kabyle, and have professional proficiency in English, with basic knowledge of Spanish. This multilingual ability allows me to communicate effectively in diverse environments.

I am passionate about leveraging my expertise in digital marketing and design to create value for businesses and communities. I continuously seek opportunities to grow professionally and contribute to innovative projects.

Skills

Communication SkillsProject ManagementProblem SolvingSalesforceCustomer ServiceAccount ManagementCustomer SuccessLeadershipStrategic PlanningTrainingDigital MarketingTeam ManagementCoachingContent CreationProspectingCampaign ManagementSocial Media ManagementCommunity ManagementBrandingCRM ManagementAdobe After Effectsadobe indesign

Education

Université Abderrahmane Mira, Béjaïa
20172022

Master in Microbiology

WecanSpace Incubateur, Béjaïa
20252026

Diploma in Infography & Graphic Design

Experience

Spécialiste Support Client @ Moneco (YC S22)
Jan. 2026 - Apr. 2026

Accompaniment and resolution of client issues within an innovative fintech. Optimization of user experience and maintenance of high service standards.

Account Manager E-commerce @ Amazon
2025

Management and optimization of seller accounts to maximize visibility and sales. Strategic advice on product positioning and performance analysis.

Téléopérateur @ Secure Academy
2025

Targeted prospecting for professional certification training (Fire Safety, TCF).

Community Manager & Adjoint de Direction @ Live Resto France
Sept. 2023 - May 2025

Development of digital identity on Facebook and Instagram through creative content. Strategic support to the CEO for optimizing company operational flows.

Coach & Responsable d'Activité @ Bouygues Telecom / Solutions30
Sept. 2022 - Sept. 2023

Managed a team of 30 agents: coaching, skills development, and KPI monitoring. Real-time technical coordination of fiber optic (FTTH) interventions.

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