I am an experienced Accounts Manager with a demonstrated history of working in ecommerce, retail, publishing, and advertising industries. Over the years, I have developed strong skills in Account Management, Online Store Management, Content Creation, Logistics & Supply Chain Management, Media Production, Marketing, Broadcast Television, and Video. My diverse background allows me to adapt quickly and efficiently to various business environments.
Currently, I am a Business Owner overseeing the daily operations of a food and beverage franchise kiosk. I lead a cross-functional team, managing recruitment, onboarding, training, and performance evaluation to ensure smooth business performance and excellent customer satisfaction. I am responsible for managing inventory processes, financial tasks such as payroll and budgeting, and implementing workflow improvements to enhance efficiency.
Previously, I worked as an Ecommerce Manager at IBS Integrated Branding Solutions in Australia, where I managed day-to-day ecommerce operations, maintained the company’s website and platforms, and collaborated with internal teams and external partners to improve user experience. I also provided responsive customer support to ensure high customer satisfaction.
I have held roles such as Account Executive Supervisor, Marketing & Operations Executive, and E-Commerce & Logistics Officer, where I gained experience in campaign planning, brand strategy, digital marketing, content creation, and logistics management. These roles have strengthened my ability to work collaboratively and maintain productive relationships with clients and teams.
My educational background includes a Bachelor of Mass Communication with a major in Broadcast Journalism and further studies in Motion Picture Production. I am passionate about combining my skills in marketing, operations, and media production to drive business growth and deliver exceptional results.
