Dacian Cioc
Dacian Cioc

IT Project Manager | Technical Delivery | QA & Production Systems | B2B

Actively looking · Member since 1 May 2026
Message
Location
Romania
Desired salary
from 25 USD/hourly
Work preference
Full Time
Experience level
Not set

About

Professional summary

I am an IT Project and Technical Delivery professional with over 10 years of experience spanning Quality Assurance, production environments, release coordination, and enterprise system implementations. Throughout my career, I have developed a strong ability to bridge business and technical teams, managing cross-functional dependencies and coordinating incident resolution to support end-to-end delivery in complex environments.

I have extensive experience in stakeholder communication, risk tracking, release governance, and maintaining production stability within large-scale enterprise systems. As a Certified Scrum Master, I bring a solid technical foundation in QA, incident investigation, and post-deployment validation to every project I undertake.

My expertise includes project and technical delivery management, stakeholder coordination, release and change management, risk and incident management, and quality assurance in production validation. I am proficient with tools such as Jira, Confluence, SQL, Postman, Jenkins, Datadog, and Git.

Currently, I work as a Freelance Technical Delivery and IT Consultant, providing technical delivery and production support services for SaaS and API-based systems. I coordinate issue investigation and resolution across development and infrastructure teams, support release readiness, and document workflows to improve operational efficiency.

Previously, I have held roles such as Technical Delivery Manager at VOIS (Vodafone), Application Support / QA Engineer at SoftServe, QA Engineer / Production Support at Toluna Corporate, QA Engineer at Endava, Project Manager at OSF Digital, and Scrum Master / QA Lead at Operative. These roles have strengthened my ability to manage complex technical projects, facilitate delivery cycles, and align technical teams with business stakeholders.

I hold a Master’s Degree in Information Systems for e-Business and a Bachelor’s Degree in Multimedia Systems Engineering, both from the University of Craiova. I am open to IT Project Management, Technical Delivery, QA leadership, or senior technical roles and available for B2B collaborations (PFA).

Skills

9 capabilities

Experience

Career history

Technical Delivery & IT Consultant Freelance

Providing technical delivery and production support services for SaaS and API-based systems. Coordinating issue investigation and resolution across development and infrastructure teams. Supporting release readiness and post-deployment validation activities. Documenting workflows and improving operational efficiency for client systems.

Technical Delivery Manager VOIS (Vodafone)

Coordinated issue resolution across development, network, and infrastructure teams for large-scale telecom systems. Acted as escalation point for high-impact production issues affecting service availability. Managed change and release activities, validating readiness and compliance before deployment. Tracked incidents, risks, and cross-team dependencies using structured delivery frameworks.

Application Support / QA Engineer SoftServe

Investigated application issues and documented root cause findings in Jira. Performed regression, smoke, and post-fix validation in production-like environments. Collaborated with Product Owners and development teams to ensure post-release system stability.

QA Engineer / Production Support Toluna Corporate

Supported weekly production releases and conducted post-deployment sanity checks. Monitored builds via Jenkins and verified issues using Datadog. Coordinated resolution across QA and development teams to maintain uptime.

QA Engineer Endava

Validated sprint deliveries and assisted with investigation of complex application issues.

Project Manager OSF Digital

Coordinated technical teams and tracked delivery risks and dependencies.

Scrum Master / QA Lead Operative

Removed blockers, facilitated delivery cycles, and aligned technical teams with business stakeholders.

Education

Learning history

University of Craiova

Master’s Degree in Information Systems for e-Business

University of Craiova

Bachelor’s Degree in Multimedia Systems Engineering

Scrum Alliance

Certified Scrum Master (CSM)

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