Estudante de Gestão de Recursos Humanos

I am a dedicated Human Resources Management student with a strong academic focus on Talent Management. I have solid experience in public service, where I excel at establishing clear and empathetic communication. My resilient profile is centered on addressing needs and welcoming people in dynamic environments. I am seeking opportunities in Reception and Customer Support areas.

Throughout my professional experience, I have provided direct reception and support to customers, ensuring excellent and humanized service. I am skilled in conflict management, resolving complaints and high-pressure situations swiftly with a focus on customer satisfaction. I actively collaborate with my team to maintain and streamline daily operational routines.

My education includes ongoing higher education in Human Resources Management, expected to complete in 2027, complemented by courses in Talent Management and Basic Administration. I possess a basic level of English and native proficiency in Portuguese.

I hold a driving license (Category AB - Brazil) and a residence permit in Portugal. I am motivated to apply my skills and knowledge in a professional environment that values humanized service and effective talent management.

I am eager to grow professionally and contribute positively to organizations through my dedication, communication skills, and resilience.