I am an organized and proactive professional with experience supporting operations, coordination, and stakeholder communication in fast-paced international environments. I have developed strong skills in social media content planning and coordination, working closely with founders and teams in startup and event settings. My experience includes creating and editing digital content, managing communication workflows, and supporting customer care functions.
I have worked as a Social Media: Post Compiling Team Lead during one of Europe's largest tech events, where I coordinated content workflows and managed a team to ensure timely delivery under pressure. Additionally, I have experience as a Customer Care Representative, handling international client interactions, coordinating B2B meetings, and maintaining CRM data.
My educational background is in Business Administration with a focus on International Business, which complements my practical experience in communications and customer support. I am proficient in multiple languages, including Russian, English, and basic Spanish, which helps me navigate diverse international environments.
I am skilled in various digital tools such as Canva, CapCut, Microsoft Office, Google Workspace, and basic CMS like WordPress. I also have experience with AI tools and basic photo and video editing, which supports my content creation capabilities.
My soft skills include strong written communication, attention to detail, organization, adaptability, teamwork, and creative thinking. I am eager to continue growing in social media management and communications roles, contributing effectively to dynamic teams and projects.
Supported content planning and coordination for social media and brand communication. Created and edited content for digital channels, including short-form social media materials. Assisted with communication materials, presentations, and coordination tasks in a startup environment. Worked closely with founders in a fast-moving and collaborative environment.
Supported international client interactions and service processes. Coordinated scheduling and ensured smooth execution of customer requests. Maintained structured documentation and communication between stakeholders.
Coordinated social media content workflows during one of Europe’s largest tech events. Managed onboarding, scheduling, and communication for a 6-person team. Maintained consistency in communication and ensured timely content delivery under pressure. Collaborated with multiple teams in a dynamic international environment.
Act as a main point of contact for clients, managing communication and requests. Coordinate B2B meetings and stakeholder interactions across Europe. Resolved customer issues and handled time-sensitive situations efficiently. Maintained CRM data and ensured accurate tracking of customer interactions.
Bachelor of Business Administration in International Business
Major: Marketing and Sales
Minor: Digital Marketing
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