I am Jesús A. González, a Product Lead and Senior Business Analyst with over 10 years of experience in banking, retail, and fintech sectors. I specialize in designing scalable functional architectures and managing the software development lifecycle (SDLC) along with operational process improvements. My expertise lies in translating complex business needs into precise technical specifications.
Throughout my career, I have led the development and deployment of scalable API architectures, real-time data engineering ecosystems, and AI-driven sentiment analysis models. I have a strong background in agile methodologies such as Scrum and Kanban, and I am proficient in tools like Jira, Confluence, Trello, and Azure DevOps.
I have successfully managed product backlogs, conducted user acceptance testing, and optimized internal documentation processes to improve traceability and reduce rework. My experience includes coordinating cross-functional teams to ensure the correct implementation of business logic and compliance with payment standards.
I hold an MBA and a Bachelor's degree in Business Administration, complemented by certifications in AI implementation, product experimentation, and Six Sigma Green Belt. I am committed to operational excellence and continuous improvement, leveraging data-driven approaches to optimize processes and deliver business value.
I am fluent in English at a professional working proficiency level and have a passion for driving digital transformation and innovation within organizations. I am eager to contribute my skills and leadership to challenging projects that require a blend of business analysis, product management, and process optimization expertise.
Led design and deployment of scalable REST API for dApps and trading bots, implemented segmented service models. Orchestrated real-time data ecosystem integrating on-chain metrics, macroeconomic indicators, ETFs, and news. Implemented GenAI LLM models for semantic sentiment analysis and volatility alerts with proprietary data orchestrator.
Led requirements gathering and functional design for OTP payment system ensuring compliance with payment brand standards. Authored detailed technical and functional specifications reducing development time and minimizing QA bugs. Collaborated closely with development teams to ensure correct backend business logic implementation.
Managed Jira backlog prioritizing tasks by business impact and operational capacity. Executed functional and user acceptance testing ensuring delivery quality in production environments. Optimized internal documentation processes improving change traceability.
Led functional certification of the "Portal Único de Proveedores" ensuring data integration and platform usability. Documented As-Is and To-Be process flows facilitating bottleneck detection.
Designed and maintained critical bank processes including manuals and BCRA regulations ensuring compliance and operational efficiency.
Coordinated Electronic Billing project and internal process optimization ensuring operational continuity.
Coordinated and maintained updated processes related to current regulations and bank self-regulation. Supervised risk evaluation process for money laundering in new products and services.
Led digital transformation of operational flows achieving dematerialization of payment and reconciliation processes through automation. Designed and optimized end-to-end processes based on performance metrics reducing bottlenecks and physical document use.
Conducted comprehensive workflow analysis through stakeholder interviews and direct observation. Defined and implemented KPIs for continuous operational efficiency monitoring. Analyzed workload and resource availability for capacity planning. Identified inefficiencies and redesigned processes to reduce costs and cycle times.
MBA
Bachelor of Business Administration
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