IT Customer Support, Data Analyst, Data Scientist, MLOps Engineer

I am an experienced IT Customer Support Specialist with a solid background in troubleshooting hardware, software, and network-related issues while delivering efficient, user-centered solutions. As a Data Analyst and Data Scientist, I have hands-on experience in data cleaning, exploratory data analysis, statistical modeling, and building machine learning models to generate actionable business insights. I also work as an MLOps Engineer, deploying, monitoring, and optimizing machine learning models in production environments to ensure scalability, reliability, and performance.