I am a dedicated professional with extensive experience in internal sales and technical service, primarily within the machinery sector. Over nearly a decade at Maquinarias FELCO, C.A., I developed strong skills in preparing quotes, managing customer and product databases, and supporting sales representatives to ensure optimal performance. I am proficient in report programming using Crystal Reports and have experience in system user training and IT maintenance.
My responsibilities have included document archiving, order control for advertising and office supplies, and coordinating technical visits. I have also been involved in preparing international and domestic purchase orders and handling returns of damaged spare parts, demonstrating my ability to manage complex logistical tasks.
I hold a High School Diploma in Sciences and have pursued higher education in Computing and Arts at Universidad Central de Venezuela, with ongoing studies in Arts. Additionally, I have completed specialized courses in computer network administration, security, and Cisco CCNA certification, which have enhanced my technical expertise.
I am committed to continuous learning and professional development, as evidenced by my recent participation in a Curatorial Studies Workshop. My background combines technical knowledge with sales support, enabling me to bridge the gap between technical teams and customer service effectively.
I am fluent in Spanish and have a working knowledge of English, which supports my ability to operate in diverse environments. I am eager to leverage my skills and experience in a challenging role that values both technical acumen and customer-focused service.
