medical field, customer services
- Location
- United Arab Emirates
- Desired Salary
- 35 - USD/hourly
- Work preference
- Part Time
- Links
- Not set
- Joined
- 19 May 2026
- Field / Industry
- Customer Success
About Me
Empathetic and multilingual professional with
over 6 years of experience in healthcare,
insurance coordination, and public-facing roles.
Adept at resolving complex inquiries, building
rapport with diverse clients, and ensuring service
excellence aligned with KPIs. Proven ability to
manage high-pressure environments with
professionalism, accuracy, and a commitment to
continuous improvement. Fluent in Arabic,
English, Russian, and Ukrainian.
Skills
CommunicationConsultingInfluencer Marketing
Education
Bachelor degree
one year studied Russian language diploma
Experience
• Delivered empathetic support to patients and
stakeholders, enhancing satisfaction and trust.
• Maintained accurate records and
documentation aligned with service KPIs.
• Coordinated health cluster operations, ensuring
timely response and stakeholder engagement.
• Guided clients through healthcare journeys with
clear communication and multilingual support.