I am a Business & Operations Analyst with over 10 years of experience in commercial operations, financing, CRM, client tracking, and business analysis. My career began in credit coordination and relationships with financial entities, continued in banking and vehicle financing, and today focuses on technological education, HubSpot, reporting, pipeline tracking, and improving commercial processes.
Currently, I work at TripleTen in a commercial role with a strong operational component: lead management, CRM tracking, conversion analysis, customer lifecycle, reporting, and consultative support for LATAM prospects. I also completed the Data Science Bootcamp at TripleTen, where I developed practical projects using Python, SQL, exploratory analysis, and basic machine learning models.
I am seeking remote positions such as Business Analyst, Operations Analyst, Revenue Operations, Sales Operations, Technical Customer Success, or Junior Data Analyst, where I can contribute business judgment, clear communication, and data tools.
My key competencies include business and commercial operations analysis, pipeline, funnel and conversion tracking, HubSpot CRM, reporting and commercial data organization, customer lifecycle management, automation of follow-up and process improvement, consultative sales and client communication, financial analysis, reading financial statements, and risk evaluation.
Technically, I am skilled in data analysis with Python, SQL, Pandas, NumPy, Matplotlib, Scikit-learn; reporting with Excel, Google Sheets, Power BI, Tableau, dashboards, KPI tracking; CRM and operations with HubSpot, pipeline, opportunity tracking, data hygiene; automation and systems with APIs, JSON, Node.js, Express, Git, GitHub; and other skills including exploratory analysis, data cleaning, classification, regression, and basic technical documentation.
I have successfully managed approximately 30 leads weekly in HubSpot, maintaining a conversion rate of around 18%-19%, combining consultative sales, pipeline organization, and timely follow-up. I have supported the customer lifecycle before enrollment, connecting needs, expectations, recommended programs, and next steps. I have worked with automation of follow-ups, reports, and CRM records to maintain order and continuity in the commercial process.
I am passionate about explaining technical programs clearly to people without prior technology experience, connecting product content with concrete professional goals, and continuously improving processes through data-driven insights.
