I am a detail-oriented and motivated professional with experience in auditing, sales, customer service, and team collaboration. I have developed strong skills in communication, time management, leadership, and proficiency with Microsoft Office tools. Throughout my career, I have demonstrated the ability to manage multiple responsibilities effectively and contribute to organizational success.
In my current role as a Branch Auditor at New RBW Marketing Inc, I conduct audits to ensure compliance with company policies and operational standards. I review reports, inventory, and transactions for accuracy and efficiency, identify operational issues, and recommend process improvements. I also prepare audit findings and communicate results to management.
Previously, I worked as a Supervisor at Maxi Oil Gasoline Station, where I monitored underground fuel tank levels daily, ensured adherence to environmental and safety precautions, and created work shifts to maintain 24/7 coverage. I also have experience as a Customer Service Representative at Alorica, where I provided accurate and clear information about company products and services, managed interactions across multiple platforms, and addressed customer concerns effectively.
My sales experience includes working as a Sales Specialist at Trade One Incorporated, where I assisted customers with product inquiries, achieved sales targets, managed inventory, and built positive relationships with clients and team members. I am committed to continuous professional growth and seek opportunities where I can apply my organizational and problem-solving abilities.
I am confident that my diverse background and dedication to excellence will allow me to make a valuable contribution to any team or organization.
Conduct branch audits to ensure compliance with company policies and operational standards. Review reports, inventory, and transactions for accuracy and efficiency. Identify operational issues and recommend process improvements. Prepare audit findings and communicate results to management.
Monitoring underground fuel tanks level daily. Ensuring station strictly adheres to environment and safety precautions. Creating work shifts for gas attendants, cashiers, and cleaning staff to ensure 24/7 coverage.
Providing accurate, fast, and clear information about company products, services, policies, and warranties. Managing interactions across multiple platforms seamlessly. Understanding the customer true core problem rather than just reacting to their frustration.
Assisted customers with product inquiries and purchasing decisions. Achieved sales targets through effective communication and customer service. Managed inventory monitoring and product displays. Built positive relationships with clients and team members.
Bachelor of Hotel and Restaurant Management
Secondary Education
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