I am an experienced Content Moderator with a strong focus on Trust, Safety, and Policy Compliance within social media management. Over the years, I have honed my skills in moderating user-generated content to ensure it aligns with platform guidelines and societal standards. My work involves meticulous attention to detail and a commitment to maintaining safe and respectful online environments.
I have successfully moderated content across various platforms including BlueSky Social, AdFly, and Facebook, handling diverse types of content such as web content, forum posts, social media posts, and emails. My approach emphasizes accuracy and efficiency, demonstrated by my ability to moderate over 10,000 pieces of content monthly with a 98% accuracy rate.
Throughout my career, I have contributed to reducing inappropriate content significantly, achieving a 30% reduction within the first three months at AdFly. I am adept at complaint resolution, consistently handling daily complaints within two hours and maintaining a 90% satisfaction rate. Additionally, I have supported social media violation reduction by 40% through proactive moderation techniques.
My educational background includes studies in Computer Electronic Technology and Political Science, which have equipped me with a technical understanding of hardware and software as well as leadership and analytical skills. I am proficient in English and a native speaker of Tagalog, enabling me to communicate effectively in diverse environments.
I am passionate about creating safe digital spaces and continuously improving content quality. I am eager to bring my expertise to a dynamic team where I can contribute to upholding community standards and enhancing user experience through diligent content moderation.