I am an operations and administration professional with more than 6 years of experience supporting back-office functions, office operations, and cross-functional coordination.
I have managed administrative workflows, document control, procurement, logistics, and reporting, with a strong focus on improving efficiency and maintaining data integrity.
My background includes virtual administrative support, hybrid and on-site office operations, customer service, and loan administration in the microfinance sector.
I have worked closely with management teams to prepare reports, coordinate schedules, support vendor negotiations, and maintain smooth internal communication.
I am also experienced in process improvement, SOP management, asset tracking, and office relocation and renovation coordination.
I am comfortable working with Google Workspace, Microsoft Office, CRM tools, and AI productivity platforms, and I adapt quickly to new systems and workflows.
I am open to opportunities where I can contribute strong organizational skills, reliable execution, and practical operational support in a professional environment.
Provide remote administrative support including document control, compliance, SOP management, reporting, schedule coordination, internal and external communication, and AI-assisted task optimization.
Managed administrative functions, back-office operations, procurement, facility maintenance, courier services, petty cash, asset management, staff supervision, reporting, travel coordination, and office relocation projects.
Handled communication channels, office equipment, procurement support, training and meeting logistics, utility payments, and office facility setup.
Supported client acquisition, loan processing, risk assessment, compliance, client relations, documentation, and reporting.
Supported customer service operations, loan processing, office administration, document control, workflow organization, and complaint handling.
Diploma, Logistic & Supply Chain Management
Diploma focused on logistics and supply chain management.
Diploma, Business Management & Administration
Diploma in business management and administration.
Bachelor of Art, Geography
Bachelor's degree in Geography.
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