Rafi Dhana Pratama

QA Engineer

Actively looking · Member since 2 Jun 2026

Message

Location: Indonesia

Desired salary: Unspecified

Work preference: Full Time

Experience level: Not set

About

Professional summary

I am a QA Engineer with over 3 years of hands-on experience in web and mobile application testing, primarily within the Education technology sector. My expertise lies in manual testing, API validation, and managing the end-to-end defect lifecycle, from production bug triage to post-fix verification. I have consistently maintained a rapid turnaround on critical production issues, averaging a 4-hour resolution cycle.

Currently, I am expanding my skill set into end-to-end automation using Cypress, gaining practical experience in building test frameworks on real production-grade applications. I have designed and executed over 200 manual test cases covering functional, regression, and exploratory testing for both web and mobile platforms.

My experience includes performing API testing using Postman, validating request and response structures, status codes, and error handling across multiple service integrations. I have identified and documented more than 150 bugs with detailed reproduction steps, screenshots, and video recordings, which helped reduce developer resolution time by 30%.

I am proficient in conducting cross-browser testing on Chrome, Firefox, Safari, and Edge, as well as cross-device mobile testing to ensure consistent user experience across platforms. I create and maintain structured test plans, scenarios, and reports aligned with sprint timelines and release readiness.

I collaborate closely with developers and product managers in Agile/Scrum environments, actively participating in sprint planning and daily standups. My goal is to continue growing as a QA professional by leveraging both manual and automated testing techniques to deliver high-quality software products.

Skills

10 capabilities

Experience

Career history

Software Quality Assurance Engineer Geniebook

Mar 2024 – Present

Designed and executed 200+ manual test cases covering functional, regression, and exploratory testing for web and mobile applications (Android & iOS). Performed API testing using Postman validated request/response structures, status codes, and error handling across multiple service integrations. Identified and documented 150+ bugs with detailed reproduction steps, screenshots, and video recordings, reducing developer resolution time by 30%. Conducted cross-browser testing (Chrome, Firefox, Safari, Edge) and cross-device mobile testing to ensure consistent UX across platforms. Created and maintained structured test plans, test scenarios, and test reports aligned with sprint timelines and release readiness. Collaborated with developers and product managers in an Agile/Scrum environment, participating in sprint planning and daily standups.

Software Quality Assurance Zettabyte

Dec 2022 – Dec 2023

Managed end-to-end production defect lifecycle, triaging 700+ customer-reported bugs over the course of the year, averaging 3 cases per day with a consistent 4-hour turnaround from initial report to verified fix. Reproduced and investigated production incidents with precision, providing developers with detailed root cause findings including environment specs, reproduction steps, and severity classification. Executed feature testing against product documentation and acceptance criteria for newly released modules, using Google Sheets-based test case repositories. Performed post-fix regression and verification testing prior to production release, ensuring fix quality met release standards. Maintained a structured defect knowledge base in JIRA that improved team efficiency in handling recurring and similar production issues.