I am a high-performing IT professional with over 15 years of experience in system administration, QA engineering, MSP, and infrastructure management. Throughout my career, I have developed a proven track record in securing Linux, Windows, and Mac environments, automating technical workflows using AI, and managing complex cloud architectures including AWS, GCP, and Kubernetes. I am a proactive problem-solver committed to integrity and efficiency, thriving in autonomous, high-stakes environments where system uptime and security are critical.
My expertise includes security incident handling, advanced troubleshooting, and escalation-ready documentation. I have led technical QA and automation efforts, developing comprehensive manual and automated test strategies, and engineered automated API test suites using tools such as Postman, Python, Bash, and Swagger. I am skilled in real-time reporting and defect lifecycle management, ensuring high-quality software releases.
I have extensive experience managing user lifecycles, repository permissions, and access control policies across multiple platforms including GitHub and Microsoft 365. I am adept at maintaining stable testing environments using Kubernetes and Linux system administration, and I have a strong background in security and patch management to ensure 100% uptime.
Collaboration is a key strength of mine, partnering with engineering and product teams to integrate QA into every phase of the software development lifecycle. I also leverage AI agents and large language models to accelerate development and QA processes, optimizing code structure and refactoring complex scripts.
My technical skills span system and cloud infrastructure administration, networking, cybersecurity, QA automation, AI integration, web and database development, and digital design. I am reliable, detail-oriented, and a multi-tasker who works well autonomously. I am passionate about learning new technologies and adapting to changing environments, always striving to contribute my knowledge and skills for the benefit of the company.
