Técnico de Soporte IT · Help Desk · Mesa de Ayuda

I am a professional electronic technician with proven experience in IT support for end users, LAN network configuration including switches and structured cabling, and hardware diagnostics in hospital and sports environments. I have an active tech stack including Windows 10/11, Windows Server, Active Directory, Linux, and scripting with Python and Bash. My work has contributed to a 20% reduction in downtime of critical medical equipment. I hold an AWS Cloud Practitioner certification and have maintained continuous professional development since 2022.

I am available for immediate full-time on-site work with remote help desk capabilities, working Monday through Saturday. My technical skills include Level 1 user support, hardware and software troubleshooting, incident management, and both remote and in-person end-user support. I am proficient in advanced administration of Windows operating systems, Windows Server, Active Directory, and Linux distributions such as Ubuntu and Debian.

My networking expertise covers LAN configuration, structured cabling, managed switches, access points, rack patching, and link testing. I am skilled in hardware diagnostics, component replacement, medical electronic equipment, and peripheral installation. I also develop scripts in Python, Bash, and basic PowerShell to automate repetitive tasks and post-installation processes.

In cloud and tools, I am certified as an AWS Cloud Practitioner and experienced with Git/GitHub, SSH/SFTP, and automated backups. My professional experience includes IT support and operations at M7 Stadium, IT help desk internship at Hospital Provincial de Niños Zona Norte, freelance backend infrastructure administration for multiplayer servers, and industrial maintenance at Monthelado S.A.

My education includes ongoing studies in Artificial Intelligence at Universidad Nacional de Rosario, partial coursework in Systems Engineering at UTN Rosario, and a completed professional electronic technician degree specializing in industrial electronics. I have also earned multiple certifications in equipment diagnostics, IT support, hospital networking, preventive maintenance, scripting automation, cloud essentials, PLC automation, machine learning operations, Python programming, data science methodologies, and generative AI fundamentals.