About Me
I am an experienced hospitality and event operations professional with over 8 years of expertise across Ukraine and the USA. Throughout my career, I have successfully managed restaurant operations, coordinated large-scale events, and led diverse teams to deliver exceptional guest experiences. My passion lies in creating personalized and aesthetic events that leave lasting impressions.
I have planned and executed approximately 100 events, catering to up to 500 guests, managing the full event lifecycle including budgeting, vendor coordination, logistics, and on-site management. I am skilled at vendor negotiation, budget and cost control, and ensuring smooth timelines and scheduling.
Currently, I am building a boutique event brand in Sarasota, Florida, focusing on proposals, elopements, and intimate celebrations. I bring strong client communication skills and a keen eye for event styling and décor, ensuring every event is unique and memorable.
My background also includes managing high-end restaurants with large teams, organizing themed events and private dinners, and improving workflows and member experiences through process optimization. I am adept at training staff on customer service and conflict resolution to maintain high standards.
I am proficient in various tools such as Canva, Trello, Notion, Google Workspace, and CRM systems including AmoCRM, R-Keeper, and Micros. I am committed to continuous learning, as evidenced by my Google Project Management Certificate and a Master’s degree in Hotel, Restaurant & Tourism.
Skills
Project ManagementCustomer ServiceCRMTeam LeadershipTeam ManagementContent CreationSocial Media ManagementGoogle WorkspaceCanvaProcess OptimizationOperations ManagementConflict ResolutionEvent PlanningTrelloVirtual Assistance
Experience
Planned and executed approximately 100 events with up to 500 guests. Managed full event lifecycle including budgeting, vendors, logistics, and on-site management. Created aesthetic, personalized experiences for private clients.
Managed facility operations, vendor coordination, and a team of 15. Improved workflows and member experience through process optimization. Trained staff on customer service and conflict resolution.
Managed high-end restaurants serving 50–200 guests with a team of approximately 75 employees. Organized themed events and private dinners. Negotiated vendor contracts.
Education
Master's in Hotel, Restaurant & Tourism
Google Project Management Certificate
Portfolio not available.
Services not available.