Executive Admin | Virtual Assistant

Location
Philippines
Desired Salary
3 - USD/hourly
Work preference
Full Time
Joined
6 Jun 2026
Field / Industry
Customer Success
Status: Actively looking
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

English -

About Me

I am a Dedicated Support Specialist with a blend of customer service and digital marketing skills. I have experience multitasking and solving customer issues efficiently. I am a fast learner eager to apply my skills and grow within a company. My background includes handling customer service in the healthcare industry, where I prioritized building connections with customers and providing empathetic understanding to resolve their issues effectively. I have also developed patience and the ability to manage client pressure while providing efficient solutions in fast-paced retail and logistics environments. Additionally, I have experience in technical support, assisting customers with installation and troubleshooting, diagnosing hardware and software problems, and maintaining professionalism throughout. I am committed to delivering excellent customer service and technical support to ensure customer satisfaction and problem resolution. I am looking forward to opportunities that allow me to further develop my skills and contribute positively to my team and organization.

Skills

Communication SkillsProblem SolvingCustomer ServiceTime ManagementSalesRelationship BuildingTroubleshootingTechnical SupportDigital MarketingCustomer SupportCritical ThinkingClient ManagementTeamworkEmpathyConflict ResolutionCustomer CareActive ListeningPatience

Education

Colegio De Muntinlupa
Jun 2023 - Sep 2023

Bachelor of Science in Architecture

Universal College of Parañaque
Sep 2024 - Dec 2025

Bachelor of Science in Business Administration, Major in Financial Management

Experience

Customer Service Representative @ Teleperformance TP-Sucat Health Care Service Corporation (HCSC Account)
Nov 2023 - Apr 2024

Handled customer service for health care industry prioritizing building connections with customers and providing empathetic understanding of the situation and resolving issues for clients.

Customer Service Representative (Sales and Logistics) @ Ibex Global Solutions Sucat Retail Account
Jun 2024 - Sep 2024

Developed patience in handling customer requests, managed client pressure, and provided effective resolutions. Provided efficient solutions in a fast-paced environment to ensure customer satisfaction.

Technical Support (Installation and Troubleshooting) @ Straive (former SPI Global)
Sep 2025 - Feb 2026

Managed complex technical inquiries and ensured full resolution of customer concerns. Assisted customers with technical issues focusing on clear instructions for installation and setup. Diagnosed and resolved hardware or software problems while maintaining a calm and professional tone.

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